Skip to main content

Impact-ED - A New Model of Digital Library Impact Evaluation

  • Conference paper
Book cover Research and Advanced Technology for Digital Libraries (ECDL 2008)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 5173))

Included in the following conference series:

Abstract

This paper presents Impact-ED, a new model for digital library impact evaluation. The model draws on assumptions from the Theory of Planned Behaviour and the Sense-Making Model. The paper discusses the current shortfalls of digital library impact evaluation and presents an alternative. Knowledge and attitude are put forward as potential measures of impact and different methods are triangulated and data linked to provide a comprehensive picture of the impact of the library at the time of use. The model shows how the digital library is being used to benefit users in their work, how it is changing their knowledge and attitudes and how the information found is used in real-time in the real world. It is being tested in the healthcare domain on the National Resource for Infection Control (www.nric.org.uk) but is expected to be transferable to other domains as further work will prove.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 99.00
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 129.00
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. National Program for IT, http://www.npfit.nhs.uk/default.asp

  2. National Knowledge Service, http://www.nks.nhs.uk/

  3. Marshall, J.G.: The Impact of the Hospital Library on Clinical Decision Making: The Rochester Study. Bull. Med. Libr. Assoc. 80, 169–178 (1992)

    Google Scholar 

  4. O’Connor, P.: Determining the Impact of Health Library Services on Patient Care: A Review of the Literature. Health Inf. Libr. J. 19, 1–13 (2002)

    Article  Google Scholar 

  5. King, D.N.: The Contribution of Hospital Library Information Services to Clinical Care: A Study in Eight Hospitals. Bull. Med. Libr. Assoc. 75, 291–301 (1987)

    Google Scholar 

  6. Klein, M.S., Ross, F.V., Adams, D.L., Gilbert, C.M.: Determining the Impact of Health Library Services on Patient Care: A Review of the Literature. Acad. Med. 69, 489–495 (1994)

    Article  Google Scholar 

  7. Cullen, R.: Evaluating Digital Libraries in the Health Sector. Part 2: Measuring Impacts and Outcomes. Health Inf. Libr. J. 21, 3–13 (2004)

    Google Scholar 

  8. Cullen, R.: Evaluating Digital Libraries in the Health Sector. Part 1: Measuring Inputs and Outputs. Health Inf. Libr. J. 20, 195–204 (2003)

    Google Scholar 

  9. Cullen, R., Esson, R.: Assessing the Impact of Information Services in the Health Sector. Health Inf. Libr. J. 24(s1), 1–3 (2007)

    Article  Google Scholar 

  10. Urquhart, C.: Assessing Impact: Let Us Count the Ways? Libr. Inf. Update 4(12), 26 (2005)

    Google Scholar 

  11. Weightman, A.L., Williamson, J.: The Value and Impact of Information Provided Through Library Services for Patient Care: A Systematic Review. Health Inf. Libr. J. 22(1), 4–25 (2005)

    Article  Google Scholar 

  12. Madle, G., Kostkova, P., Roudsari, A.: The Impact of Healthcare Digital Libraries: a Systematic Review of Evaluation Methods (in preparation, 2008)

    Google Scholar 

  13. Fox, E., Marchionini, G.: Progress Towards Digital Libraries: Augmentation Through Integration. Inform. Process. Manag. 35, 219–225 (1999)

    Article  Google Scholar 

  14. Ajzen, I.: The Theory of Planned Behavior. Organ. Behav. Hum. Dec. 50, 179–211 (1991)

    Article  Google Scholar 

  15. Dervin, B.: Audience as Listener and Learner, Teacher and Confidante: The Sense-Making Approach. In: Dervin, B., Foreman-Wernet, L., Lauterbach, E. (eds.) Sense-making Methodology Reader: Selected Writings of Brenda Dervin, pp. 215–232. Hampton Press, Cresskill (2003)

    Google Scholar 

  16. Dervin, B.: A Theoretic Perspective and Research Approach for Generating Research Helpful to Communication Practice. In: Dervin, B., Foreman-Wernet, L., Lauterbach, E. (eds.) Sense-making Methodology Reader: Selected Writings of Brenda Dervin, pp. 251–268. Hampton Press, Cresskill (2003)

    Google Scholar 

  17. Dervin, B.: Sense-making Instrument. Sense-making Home Page, http://communication.sbs.ohio-state.edu/sense-making/inst/idervin97tech.html

  18. Madle, G., Kostkova, P., Roudsari, A.: Impact-ED: The development of a new Digital Library Evaluation Model (2008) (in preparation)

    Google Scholar 

  19. Evalued Toolkit, http://www.evalued.uce.ac.uk/index.htm

  20. Choudhury, S., Hobbs, B., Lorie, M., Flores, N., Coleman, A., Martin, M., Kuhlman, D.L., McNair, J.H., Rhodes, W.A., Tipton, R., Agnew, G., Nicholson, D., Macgregor, G.: A Framework for Evaluating Digital Library Services. D-Lib. 8(7-8) (2002)

    Google Scholar 

  21. Digiqual Website, http://www.digiqual.org/digiqual/index.cfm

  22. Conyers, A.: The E-measures Project: Developing Statistical Measures for Electronic Information Services. In: E-measures Conference (2004)

    Google Scholar 

  23. Clarke, Z.: Equinox: Library Performance Measurement and Quality Management System. Learn. Res. J. 16(2), 28–31 (2000)

    Google Scholar 

  24. Miller, R., Schmidt, S.: E-metrics: Measures for Electronic Resources. In: 4th Northumbria International Conference on Performance Measurement in Libraries and Information Services, Washington, DC (2001)

    Google Scholar 

  25. Franklin, B., Plum, T.: Successful Web Survey Methodologies for Measuring the Impact of Networked Electronic Services (MINES for Libraries). IFLA 32(1), 28–40 (2006)

    Article  Google Scholar 

  26. Reeves, T.C., Apedo, X., Young, H.W.: Evaluating Digital Libraries: A User Friendly Guide. National Science Digital Library (2003), http://eduimpact.comm.nsdl.org/evalworkshop/UserGuideOct20.doc

Download references

Author information

Authors and Affiliations

Authors

Editor information

Birte Christensen-Dalsgaard Donatella Castelli Bolette Ammitzbøll Jurik Joan Lippincott

Rights and permissions

Reprints and permissions

Copyright information

© 2008 Springer-Verlag Berlin Heidelberg

About this paper

Cite this paper

Madle, G., Kostkova, P., Roudsari, A. (2008). Impact-ED - A New Model of Digital Library Impact Evaluation. In: Christensen-Dalsgaard, B., Castelli, D., Ammitzbøll Jurik, B., Lippincott, J. (eds) Research and Advanced Technology for Digital Libraries. ECDL 2008. Lecture Notes in Computer Science, vol 5173. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-87599-4_11

Download citation

  • DOI: https://doi.org/10.1007/978-3-540-87599-4_11

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-87598-7

  • Online ISBN: 978-3-540-87599-4

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics