Skip to main content

Conversational Case-Based Recommendations Exploiting a Structured Case Model

  • Conference paper

Part of the book series: Lecture Notes in Computer Science ((LNAI,volume 5239))

Abstract

There are case-based recommender systems that generate personalized recommendations for users exploiting the knowledge contained in past recommendation cases. These systems assume that the quality of a new recommendation depends on the quality of the recorded recommendation cases. In this paper, we present a case model exploited in a mobile critique-based recommender system that generates recommendations using the knowledge contained in previous recommendation cases. The proposed case model is capable of modeling evolving (conversational) recommendation sessions, capturing the recommendation context, supporting critique-based user-system conversations, and integrating both ephemeral and stable user preferences. In this paper, we evaluate the proposed case model through replaying real recommendation cases recorded in a previous live-user evaluation. We measure the impact of the various components of the case model on the system’s recommendation performance. The experimental results show that the case components that model the user’s contextual information, default preferences, and initial preferences, are the most important for mobile context-dependent recommendation.

This is a preview of subscription content, log in via an institution.

Buying options

Chapter
USD   29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD   84.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD   109.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Learn about institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. Aamodt, A., Plaza, E.: Case-based Reasoning: Foundational Issues, Methodological Variations, and System Approaches. AI Communications 7(1), 39–59 (1994)

    Google Scholar 

  2. Adomavicius, G., Tuzhilin, A.: Toward the next Generation of Recommender Systems: A Survey of the State-of-the-Art and Possible Extensions. IEEE Trans. Knowledge and Data Engineering 17(6), 734–749 (2005)

    Article  Google Scholar 

  3. Bridge, D., Göker, M., McGinty, L., Smyth, B.: Case-based Recommender Systems. Knowledge Engineering Review 20(3), 315–320 (2005)

    Article  Google Scholar 

  4. Burke, R.: Interactive Critiquing for Catalog Navigation in E-Commerce. Artificial Intelligence Review 18(3-4), 245–267 (2002)

    Article  Google Scholar 

  5. Burke, R.: Hybrid Web Recommender Systems. In: Brusilovsky, P., Kobsa, A., Nejdl, W. (eds.) The Adaptive Web: Methods and Strategies of Web Personalization, pp. 377–408. Springer, Heidelberg (2007)

    Google Scholar 

  6. Chen, L., Pu, P.: Preference-based Organization Interface: Aiding User Critiques in Recommender Systems. In: 11th International Conference on User Modeling, pp. 77–86. Springer, Heidelberg (2007)

    Google Scholar 

  7. Lorenzi, F., Ricci, F.: Case-based Recommender Systems: A Unifying View. In: Mobasher, B., Anand, S. (eds.) Intelligent Techniques for Web Personalization, pp. 89–113. Springer, Heidelberg (2005)

    Chapter  Google Scholar 

  8. McGinty, L., Smyth, B.: Adaptive Selection: An Analysis of Critiquing and Preference-based Feedback in Conversational Recommender Systems. International Journal of Electronic Commerce 11(2), 35–57 (2006)

    Article  Google Scholar 

  9. McSherry, D.: Completeness Criteria for Retrieval in Recommender Systems. In: 8th European Conference on Case-Based Reasoning, pp. 9–29. Springer, Heidelberg (2006)

    Chapter  Google Scholar 

  10. McSherry, D., Aha, D.W.: Mixed-Initiative Relaxation of Constraints in Critiquing Dialogues. In: 7th International Conference on Case-Based Reasoning, pp. 107–121. Springer, Heidelberg (2007)

    Google Scholar 

  11. Nguyen, Q.N., Ricci, F.: User Preferences Initialization and Integration in Critique-Based Mobile Recommender Systems. In: 5th International Workshop on Artificial Intelligence in Mobile Systems, pp. 71–78. Universitat des Saarlandes Press (2004)

    Google Scholar 

  12. Nguyen, Q.N., Ricci, F.: Replaying Live-User Interactions in the Off-Line Evaluation of Critique-based Mobile Recommendations. In: Recommender Systems 2007, pp. 81–88. ACM Press, New York (2007)

    Chapter  Google Scholar 

  13. Nguyen, Q.N., Ricci, F.: Long-Term and Session-Specific User Preferences in a Mobile Recommender System. In: 2008 International Conference on Intelligent User Interfaces, pp. 381–384. ACM Press, New York (2008)

    Chapter  Google Scholar 

  14. Ricci, F., Venturini, A., Cavada, D., Mirzadeh, N., Blaas, D., Nones, M.: Product Recommendation with Interactive Query Management and Twofold Similarity. In: 5th International Conference on Case-Based Reasoning, pp. 479–493. Springer, Heidelberg (2003)

    Google Scholar 

  15. Ricci, F., Nguyen, Q.N.: Acquiring and Revising Preferences in a Critique-based Mobile Recommender System. IEEE Intelligent Systems 22(3), 22–29 (2007)

    Article  Google Scholar 

  16. Shimazu, H.: Expertclerk: A Conversational Case-based Reasoning Tool for Developing Salesclerk Agents in E-Commerce Webshops. Artificial Intelligence Review 18(3-4), 223–244 (2002)

    Article  Google Scholar 

  17. Stahl, A.: Combining Case-Based and Similarity-Based Product Recommendation. In: 8th European Conference on Case-Based Reasoning, pp. 355–369. Springer, Heidelberg (2006)

    Chapter  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Editor information

Klaus-Dieter Althoff Ralph Bergmann Mirjam Minor Alexandre Hanft

Rights and permissions

Reprints and permissions

Copyright information

© 2008 Springer-Verlag Berlin Heidelberg

About this paper

Cite this paper

Nguyen, Q.N., Ricci, F. (2008). Conversational Case-Based Recommendations Exploiting a Structured Case Model. In: Althoff, KD., Bergmann, R., Minor, M., Hanft, A. (eds) Advances in Case-Based Reasoning. ECCBR 2008. Lecture Notes in Computer Science(), vol 5239. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-85502-6_27

Download citation

  • DOI: https://doi.org/10.1007/978-3-540-85502-6_27

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-85501-9

  • Online ISBN: 978-3-540-85502-6

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics