Abstract
We investigated the effects of an on-screen agent and a robotic agent on users’ behaviors in a non-face-to-face interaction, which is a much more realistic style than the face-to-face interaction on which most studies have focused. The results showed that the participants had more positive attitudes or behaviors toward the robotic agents than the on-screen agent. We discuss the results of this investigation and focus in particular on how to create comfortable interactions between users and various interactive agents appearing in different media.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
References
Gravot, F., Haneda, A., Okada, K., Inaba, M.: Cooking for a humanoid robot, a task that needs symbolic and geometric reasoning. In: The 2006 IEEE International Conference on Robotics and Automation, pp. 462–467 (2006)
Imai, M., Ono, T., Ishiguro, H.: Robovie: Communication Technologies for a Social Robot. International Journal of Artificial Life and Robotics 6, 73–77 (2003)
Cassell, J., Stocky, T., Bickmore, T., Gao, Y., Nakano, Y., Ryokai, K., Tversky, D., Vaucelle, C., Vilhjalmsson, H.: MACK: Media lab Autonomous Conversational Kiosk. In: Imagina 2002 (2002)
Prendinger, H., Ishizuka, M. (eds.): Life-Like Characters. Springer, Heidelberg (2004)
Shinozawa, K., Naya, F., Yamato, J., Kogure, K.: Differences in effects of robot and screen agent recommendations on human decision-making. International Journal of Human-Computer Studies 62, 267–279 (2004)
Powers, A., Kiesler, S., Fussel, S., Torrey, C.: Comparing a computer agent with a humanoid robot. In: The 2nd ACM/IEEE /International Conference on Human-robot /Interactions, pp. 145–152 (2007)
Wainer, J., Feil-Seifer, D.J., Sell, D.A., Mataric, M.J.: Embodiment and Human-Robot Interaction: A Task-Based Perspective. In: 16th IEEE International Conference on Robot & Human Interactive Communication, pp. 872–877 (2006)
Kidd, C., Breazeal, C.: Effect of a robot on user perceptions. In: 2004 IEEE/RSJ International Conference on Intelligent Robots and Systems, pp. 3559–3564 (2004)
Author information
Authors and Affiliations
Editor information
Rights and permissions
Copyright information
© 2008 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Komatsu, T., Abe, Y. (2008). Comparing an On-Screen Agent with a Robotic Agent in Non-Face-to-Face Interactions. In: Prendinger, H., Lester, J., Ishizuka, M. (eds) Intelligent Virtual Agents. IVA 2008. Lecture Notes in Computer Science(), vol 5208. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-85483-8_61
Download citation
DOI: https://doi.org/10.1007/978-3-540-85483-8_61
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-85482-1
Online ISBN: 978-3-540-85483-8
eBook Packages: Computer ScienceComputer Science (R0)