Abstract
This paper reports an experiment on the interpersonal impressions given by a character agent.
When one is developing intelligent systems, it is important to consider how provide this feeling of affinity with the system and the presence for communicating with the system that has human-like intelligent functions such as recommendation or persuasion [1]. According to Media Equation [2], people treat computers, television, and new media as real people and places, so if an agent behaves in a disagreeable manner to users, it makes the users uncomfortable.
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References
Fogg, B.J.: Persuasive Technology –Using Computers to Change What We Think and Do. Elsevier, Amsterdam (2003)
Reeves, B., Nass, C.: The Media Equation: How People Treat Computers, Television, and New Media Like Real People and Places. Cambridge University Press, Cambridge (1996)
Bateson, G., Jackson, D.D., Haley, J., Weakland, J.: Toward a Theory of Schizophrenia, Behavioral Science, vol. 1, pp. 251–264 (1956)
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Sumi, K., Nagata, M. (2008). Interpersonal Impressions of Agents for Developing Intelligent Systems. In: Prendinger, H., Lester, J., Ishizuka, M. (eds) Intelligent Virtual Agents. IVA 2008. Lecture Notes in Computer Science(), vol 5208. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-85483-8_60
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DOI: https://doi.org/10.1007/978-3-540-85483-8_60
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-85482-1
Online ISBN: 978-3-540-85483-8
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