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International Conference on Collaboration and Technology

CRIWG 2007: Groupware: Design, Implementation, and Use pp 15–31Cite as

Alternative Dispute Resolution Based on the Storytelling Technique

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Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 4715))

Abstract

This paper describes a groupware prototype addressing the alternative resolution of legal conflicts. The groupware prototype integrates the storytelling and argumentation models with the legal process, accomplishing two major complementary objectives: eliciting spontaneous and informal explanations about the conflict, while contributing to the process with correct inferences and logic. The paper discusses in detail the integrated information model and provides a prototype implementation. These results were significantly enriched by a formative evaluation conducted by a dispute resolution professional. The contributions of this research to the state of the art are twofold: (1) the innovative integration of the storytelling and argumentation models; and (2) the support to self-help legal representation based on group technology.

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Author information

Authors and Affiliations

  1. Department of Informatics of the Faculty of Sciences of the U. of Lisboa, Portugal

    Pedro Antunes & Sara Relvas

  2. Graduate Program in Informatics, NCE & IM, U. Federal do Rio de Janeiro, Brasil

    Marcos Borges

Authors
  1. Pedro Antunes
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  2. Sara Relvas
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  3. Marcos Borges
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Editor information

Jörg M. Haake Sergio F. Ochoa Alejandra Cechich

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© 2007 Springer-Verlag Berlin Heidelberg

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Antunes, P., Relvas, S., Borges, M. (2007). Alternative Dispute Resolution Based on the Storytelling Technique. In: Haake, J.M., Ochoa, S.F., Cechich, A. (eds) Groupware: Design, Implementation, and Use. CRIWG 2007. Lecture Notes in Computer Science, vol 4715. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-74812-0_2

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  • DOI: https://doi.org/10.1007/978-3-540-74812-0_2

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-74811-3

  • Online ISBN: 978-3-540-74812-0

  • eBook Packages: Computer ScienceComputer Science (R0)

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