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Creating Contract Templates for Car Insurance Using Multi-agent Based Text Understanding and Clustering

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Holonic and Multi-Agent Systems for Manufacturing (HoloMAS 2007)

Part of the book series: Lecture Notes in Computer Science ((LNAI,volume 4659))

Abstract

The paper discusses the problem of automated processing and classification of unstructured text and proposes a new approach based on the multi-agent technology. The proposed method was successfully used to develop a system for a large UK insurance company capable of analysing and classifying 25000 documents related to car insurance, as well as creating template contract documents. The paper describes the system, presents testing results and discusses perspectives.

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Vladimír Mařík Valeriy Vyatkin Armando W. Colombo

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© 2007 Springer-Verlag Berlin Heidelberg

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Minakov, I., Rzevski, G., Skobelev, P., Volman, S. (2007). Creating Contract Templates for Car Insurance Using Multi-agent Based Text Understanding and Clustering. In: Mařík, V., Vyatkin, V., Colombo, A.W. (eds) Holonic and Multi-Agent Systems for Manufacturing. HoloMAS 2007. Lecture Notes in Computer Science(), vol 4659. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-74481-8_34

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  • DOI: https://doi.org/10.1007/978-3-540-74481-8_34

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-74478-8

  • Online ISBN: 978-3-540-74481-8

  • eBook Packages: Computer ScienceComputer Science (R0)

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