Abstract
The connectivity generated by the Internet is opening new opportunities in service delivery since administrations are forming online alliances in order to deliver integrated value-adding services. However, due to lack of a step-by-step method for identification and further processing of services, the development of such composite e-Government services is usually ad-hoc. In this paper, we demonstrate how a systematic service composition can be accomplished: with the help of the proposed Service Description Worksheet, the e-Government Services can now be classified, searched for and composed into larger groups. This goal-driven approach can be used to understand the needs of different organizations and to depict the various functional characteristics of the cooperative processes in a declarative manner, suitable for prototyping projects in the public sector. Applying this method in the context of the Greek e-Government Services Framework, various services have been analysed, populating the worksheet database and leading to corresponding process models.
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Lampathaki, F., Charalabidis, Y., Sarantis, D., Koussouris, S., Askounis, D. (2007). E-Government Services Composition Using Multi-faceted Metadata Classification Structures. In: Wimmer, M.A., Scholl, J., Grönlund, Å. (eds) Electronic Government. EGOV 2007. Lecture Notes in Computer Science, vol 4656. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-74444-3_11
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DOI: https://doi.org/10.1007/978-3-540-74444-3_11
Publisher Name: Springer, Berlin, Heidelberg
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