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Approaches to Create a Universal User Experience in Handheld Electronic Product

  • Joonhwan Kim
  • Wanje Park
  • Scott Song
  • Boeun Park
  • Hyunkook Jang
Part of the Lecture Notes in Computer Science book series (LNCS, volume 4560)

Abstract

A study with the purpose of providing user experience that is consistent with various devices was conducted at a global electronics company that manufactures a variety of digital electronic products. Products selected as study subjects were handheld devices that can receive DMB (Digital Media Broadcasting), play multimedia files, and create files such as photos. The study was conducted by a task force team with User Interface practitioners of managing divisions of each product. In this study, methods and processes that were attempted in order to establish consistency principles of user experiences, enhancing the various characteristics of each product, are described. The results and practical experiences obtained through the processes are introduced.

Keywords

User Experience Design Process Usability Handheld Device Multimedia Player 

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References

  1. 1.
    Barnum, C.M.: Usability Testing and Research. Longman. New York, NY, USA (2002)Google Scholar
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    Kuniavsky, M.: Observing the User Experience. Morgan Kaufmann, San Francisco (2003)Google Scholar
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    Lindhlom, C., Keinonen, T., Kiljander, H.: Mobile Usability. McGraw-Hill, New York, USA (2003)Google Scholar
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    Weiss, S.: Handheld Usability. John Wiley & Sons, Ltd, Chichester, West Sussex, England (2002)Google Scholar

Copyright information

© Springer-Verlag Berlin Heidelberg 2007

Authors and Affiliations

  • Joonhwan Kim
    • 1
  • Wanje Park
    • 1
  • Scott Song
    • 1
  • Boeun Park
    • 1
  • Hyunkook Jang
    • 1
  1. 1.Samsung Electronics Co., Ltd, 416 Maetan3, Yeongtong, Suwon, Gyeonggi 443-742Republic of Korea

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