Abstract
Though the Web and those who use it have changed considerably in the last decade, a digital divide between older and younger users persists. Older users still use the Web less than younger users, and more commonly experience significant usability issues when they do. With the emergence of Web 2.0 technologies, we have the ability to close that divide and ensure the Web is universally usable for people of all ages. It requires taking what we know of “senior surfer” requirements and applying them to Web 2.0 interfaces. This paper examines the changing nature of the Web, the Senior Web user, and assesses how Web 2.0 technologies can – but do not yet - improve universal access for everyone. Pilot studies support these hypotheses; future studies are planned to further examine these issues.
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Chadwick-Dias, A., Bergel, M., Tullis, T.S. (2007). Senior Surfers 2.0: A Re-examination of the Older Web User and the Dynamic Web. In: Stephanidis, C. (eds) Universal Acess in Human Computer Interaction. Coping with Diversity. UAHCI 2007. Lecture Notes in Computer Science, vol 4554. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-73279-2_97
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DOI: https://doi.org/10.1007/978-3-540-73279-2_97
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