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Design Principles Based on Cognitive Aging

  • Hiroko Akatsu
  • Hiroyuki Miki
  • Naotsune Hosono
Part of the Lecture Notes in Computer Science book series (LNCS, volume 4550)

Abstract

This study proposes the design principles considering the balance of ‘simplicity‘ and ‘helpfulness‘ based on cognitive aging. Due to the increase of the aging population, various equipments are required to better assist the elderly users. ATMs (Automatic Teller Machine) have always been considered to be equipment that is difficult for the elderly users. Then this paper discusses a new ATM interface design considering the principles. The effectiveness of the new design was examined by comparing it with a conventional ATM. The usability test results favored the new ATM design, and it is consequently accepted by many elderly users.

Keywords

cognitive aging design principles elderly users ATM 

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References

  1. 1.
    Fisk, A.D., Rogers, W.A., et al.: Designing for older adults: Principles and Creative Factors Approaches, CRC Press (2004)Google Scholar
  2. 2.
    Kyoyou-Hin Foundation: Inconvenience list such as the elderly people (1999) Google Scholar
  3. 3.
    Harada, T.E., Akatsu, H.: What is “Usability” - A Perspective of Universal Design in An Aging Society. In: Cognitive Science of Usability, Kyoritsu Publisher (2003)Google Scholar

Copyright information

© Springer-Verlag Berlin Heidelberg 2007

Authors and Affiliations

  • Hiroko Akatsu
    • 1
  • Hiroyuki Miki
    • 1
  • Naotsune Hosono
    • 2
  1. 1.Oki Electric Industry Co., Ltd. 1-16-8 Chuou Warabi-shi, Saitama, 335-8510Japan
  2. 2.Oki Consulting Solutions Co., Ltd. 

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