Advertisement

Knowledge Sharing on the Semantic Web

  • Nicholas J. Kings
  • Caroline Gale
  • John Davies
Part of the Lecture Notes in Computer Science book series (LNCS, volume 4519)

Abstract

This paper details the design, implementation and evaluation of an ontology-based knowledge sharing tool. The system, “Squidz”, automatically classifies browsed web pages against an ontology, and allows users to share comments made about those pages to members of a community. As the user browses web pages, recommendations of relevant documents which have already been shared are produced, based upon both the user’s social network as well as the semantic content of the page currently in view. Key to the design of the system has been the requirement, evidenced by earlier studies, that sharing should be easily effected as a side-effect of browsing rather than comprising a separate and distracting task. Another feature of the system is the linkage of a formal ontology with user-provided tags of shared information, thus combining the proven popularity of folksonomy-based systems with the shared and formal domain model provided by an ontology.

Keywords

Semantic Web Knowledge Sharing Tagging Social Software Communities of Practice 

References

  1. 1.
    Marwick, A.D.: Knowledge management technology. IBM Systems Journal 40(4), 814–830 (2001)CrossRefGoogle Scholar
  2. 2.
    Shneiderman, B.: Leonardo’s Laptop: Human Needs and the New Computing Technologies. MIT Press, London (2003)Google Scholar
  3. 3.
    Udel, J.: The New Social Enterprise. InfoWorld 26(13), 47, 50–52 (2004)Google Scholar
  4. 4.
    Rafaeli, S., Raban, D.R.: Information sharing online: a research challenge. International Journal of Knowledge and Learning 1(2), 62–79 (2005)CrossRefGoogle Scholar
  5. 5.
    Raybourn, E.M., Kings, N., Davies, J.: Adding cultural signposts in adaptive community-based virtual environments. Interacting with Computers 15(1), 91–107 (2003)CrossRefGoogle Scholar
  6. 6.
    Preece, J.: Online Communities: Designing Usability, Supporting Sociability. John Wiley & Sons, Chichester (2000)Google Scholar
  7. 7.
    Merali, Y., Davies, J.: Knowledge capture and utilization in virtual communities. In: International Conference On Knowledge Capture, Victoria, British Columbia, Canada (2001)Google Scholar
  8. 8.
    Kim, A.J.: Community Building on the Web. Peachpit Press, Berkeley (2000)Google Scholar
  9. 9.
    Crossley, M., Kings, N.J., Scott, J.R.: Profiles - Analysis and Behaviour. In: Ralph, D., Searby, S. (eds.) Location and Personalisation: Delivering Online and Mobility Services, IEE, London (2004)Google Scholar
  10. 10.
    Sharratt, M., Usoro, A.: Understanding Knowledge-Sharing in Online Communities of Practice. Electronic Journal of Knowledge Management 1(2), 187–196 (2003)Google Scholar
  11. 11.
    Kings, N.: Knowledge sharing using Semantic Web technologies. In: 1st Workshop on Friend of a Friend, Social Networking and the Semantic Web, Galway, Ireland (2004)Google Scholar
  12. 12.
    Kings, N., Alsmeyer, D., Owston, F.: Libraries as Shared Spaces, in Universal Access in HCI: Inclusive Design in the Information Society. In: Proceedings of HCI International, 2003, vol. 4, Lawrence Erlbaum Associates, Mahwah (2003)Google Scholar
  13. 13.
    Berners-Lee, T., Hendler, J., Lassila, O.: The Semantic Web. Scientific American (May 2001)Google Scholar
  14. 14.
    Fensel, D.: Ontologies: Silver Bullet for Knowledge Management and Electronic Commerce. Springer, Berlin (2001)zbMATHGoogle Scholar
  15. 15.
    Mika, P.: Ontologies Are Us: A Unified Model of Social Networks and Semantics. In: Gil, Y., Motta, E., Benjamins, V.R., Musen, M.A. (eds.) ISWC 2005. LNCS, vol. 3729, pp. 522–536. Springer, Heidelberg (2005)CrossRefGoogle Scholar
  16. 16.
    O’Rielly, T.: What Is Web 2.0: Design Patterns and Business Models for the Next Generation of Software. O’Reilly Media, Inc., Sebastopol (2005)Google Scholar
  17. 17.
    Levine, R., et al.: The Cluetrain Manefesto: The End of Business as Usual. Pearson Education, London (2000)Google Scholar
  18. 18.
    Pind, L.: Folksonomies: How we can improve the tags (2005), http://pinds.com/
  19. 19.
    Davies, J., Stewart, S., Weeks, R.: Knowledge Sharing over WWW. In: WebNet ’98 (1988)Google Scholar
  20. 20.
    Davies, J., Duke, A., Stonkus, A.: OntoShare: Evolving Ontologies in a Knowledge Sharing System. In: Davies, J., Fensel, D., van Harmelen, F. (eds.) Towards The Semantic Web, J, pp. 161–177. John Wiley & Sons, Ltd., Chichester (2003)Google Scholar
  21. 21.
    Davies, J., Duke, A., Sure, Y.: OntoShare: a knowledge management environment for virtual communities of practice. In: Proceedings of the international conference on Knowledge capture, Sanibel Island, FL, USA, ACM Press, New York (2003)Google Scholar
  22. 22.
    Bontcheva, K., et al.: Semantic Information Access. In: Davies, J., Studer, R., Warren, P. (eds.) Semantic Web Technologies: Trends and Research in Ontology-based Systems, John Wiley & Sons Ltd., Chichester (2006)Google Scholar
  23. 23.
    Kirakov, A.: Ontologies for Knowledge Management. In: Davies, J., Studer, R., Warren, P. (eds.) Semantic Web Technologies: Trends and Research in Ontology-based Systems, John Wiley & Sons Ltd., Chichester (2006)Google Scholar
  24. 24.
    Davies, J., et al.: Next generation knowledge management. BT Technology Journal 23(3), 175–190 (2005)CrossRefGoogle Scholar
  25. 25.
    Glover, T., Davies, J.: Integrating device independence and user profiles on the Web. BT Technology Journal 23(1), 239–248 (2005)CrossRefGoogle Scholar
  26. 26.
    Warren, P., Thurlow, I., Alsmeyer, D.: Applying Sematic Technology to a Digital Library. In: Davies, J., Studer, R., Warren, P. (eds.) Semantic Web Technologies: Trends and Research in Ontology-based Systems, John Wiley & Sons Ltd., Chichester (2006)Google Scholar
  27. 27.
    Thurlow, I.: Classifying Web content for a corporate digital library. In: London Communications Symposium (2006)Google Scholar
  28. 28.
    Golder, S., Huberman, B.A.: Usage Patterns of Collaborative Tagging Systems. Journal of Information Science 32(2), 198–208 (2006)CrossRefGoogle Scholar
  29. 29.
    Grossman, D.A., Frieder, O.: Information Retrieval: Algorithms and Heuristics. T.I.R. Series. Springer, Heidelberg (2006)Google Scholar
  30. 30.
    Davies, J., Stewart, S., Weeks, R.: Knowledge Sharing Agents over the WWW. BT Technology Journal 16(3) (1998)Google Scholar
  31. 31.
    Huynh, D.F., Mazzocchi, S., Karger, D.R.: Piggy Bank: Experience the Semantic Web Inside Your Web Browser. In: Gil, Y., Motta, E., Benjamins, V.R., Musen, M.A. (eds.) ISWC 2005. LNCS, vol. 3729, pp. 413–430. Springer, Heidelberg (2005)CrossRefGoogle Scholar
  32. 32.
    Koivunen, M.-R.: Annotea and Semantic Web Supported Collaboration. In: ESWC 2005, UserSWeb workshop (2005)Google Scholar
  33. 33.
    Koivunen, M.-R.: Semantic Authoring By Tagging with Annotea Social Bookmarks and Topics. In: SAAW2006 - 1st Semantic Authoring and Annotation Workshop, Athens, GA, USA (2006)Google Scholar
  34. 34.
    Damianos, L., Griffith, J., Cuomo, D.: Onomi: Social Booking on a Corporate Intranet. In: Collaborative Web Tagging Workshop, WWW2006, Edinburgh, UK (2006)Google Scholar
  35. 35.
    Neilsen, J., Molich, R.: Heuristic Evaluation of User Interfaces. In: Proceedings of the SIGCHI conference on Human factors in computing systems, Monterey, California, United States, pp. 373–380 (1992)Google Scholar
  36. 36.
    Christiansson, P.: Heuristic Evaluation - A System Checklist. Xerox Corporation (2000)Google Scholar
  37. 37.
    Wharton, C., et al.: Applying Cognitive Walkthroughs to more Complex User Interfaces: Experiences, Issues, and Recommendations. In: Proceedings of the SIGCHI conference on Human factors in computing systems, Monterey, California, United States, pp. 381–388 (1992)Google Scholar
  38. 38.
    Reynolds, T.J., Gutman, J.: Laddering Theory, Method, Analysis, and Interpretation. Journal of Advertising Research (February/March 1988)Google Scholar

Copyright information

© Springer Berlin Heidelberg 2007

Authors and Affiliations

  • Nicholas J. Kings
    • 1
  • Caroline Gale
    • 2
  • John Davies
    • 1
  1. 1.Next Generation Web Research Group, BT Group, Adastral Park, IpswichUK
  2. 2.Chimera – Institute for SocioTechnical Research and Innovation, Essex UniversityUK

Personalised recommendations