Reach Out and Touch: Using NFC and 2D Barcodes for Service Discovery and Interaction with Mobile Devices

  • Eamonn O’Neill
  • Peter Thompson
  • Stavros Garzonis
  • Andrew Warr
Part of the Lecture Notes in Computer Science book series (LNCS, volume 4480)


We investigate the use of 2 tagging technologies: Near Field Communication (NFC) and 2-dimensional barcodes. Our investigation combined a field trial and interview based study with an experimental evaluation. The field trial focused on users’ experience of the usability of NFC for a range of trial services, users’ perceptions of NFC use in their daily life context, and users’ suggestions for potential applications of NFC. The tags were embedded in a variety of postcards, table-top signs and posters. The experimental evaluation compared the ease of use of NFC and 2D barcodes, operationalised in terms of time taken to read a specified sequence of tags on posters. We found that for untrained users the 2D barcodes were quicker to use than the NFC tags but that training significantly improved users’ performance with the NFC tags while having no effect on their performance with the barcodes.


Mobile Phone Service Discovery Near Field Communication Untrained Participant Treasure Hunt 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Springer Berlin Heidelberg 2007

Authors and Affiliations

  • Eamonn O’Neill
    • 1
  • Peter Thompson
    • 2
  • Stavros Garzonis
    • 1
  • Andrew Warr
    • 1
  1. 1.Department of Computer Science, University of Bath, BA2 7AYUK
  2. 2.Vodafone Group R&D, Newbury, RG14 2FNUK

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