Abstract
From a couple of years now, a new selling approach is emerging from European enterprises. They are now more focused on providing services rather than selling physical products, or on selling more added services with products. The Product-Service System (PSS) principle is used to call these embedded sets of product and services in which the ratio between product and services can vary to satisfy the customer. But the development of these new sets is almost made by developing scenarios of the use. The problem is to translate these scenarios into products and services criteria for the engineering designers. This article will present a methodology based on Functional Analysis in order to support the development of products and services included in a PSS.
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Maussang, N., Brissaud, D., Zwolinski, P. (2007). Common Representation of Products and Services: A Necessity for Engineering Designers to Develop Product-Service Systems. In: Krause, FL. (eds) The Future of Product Development. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-69820-3_45
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DOI: https://doi.org/10.1007/978-3-540-69820-3_45
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-69819-7
Online ISBN: 978-3-540-69820-3
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