Abstract
Uncertainty is a crucial element in managing projects. This paper’s aim is to shed some light into the issue of uncertain context factors when estimating the effort needed for implementing enterprise resource planning (ERP) projects. We outline a solution approach to this issue. It complementarily deploys three techniques to allow a tradeoff between ERP projects requiring more effort than expected and those requiring less. We present the results of a case study carried out in a telecommunication company site.
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Daneva, M. (2008). Managing Uncertainty in ERP Project Estimation Practice: An Industrial Case Study. In: Jedlitschka, A., Salo, O. (eds) Product-Focused Software Process Improvement. PROFES 2008. Lecture Notes in Computer Science, vol 5089. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-69566-0_10
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DOI: https://doi.org/10.1007/978-3-540-69566-0_10
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