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Strategic Alignment in the Context of e-Services – An Empirical Investigation of the INSTAL Approach Using the Italian eGovernment Initiative Case Study

  • Gianluigi Viscusi
  • Laure-Hélène Thevenet
  • Camille Salinesi
Part of the Lecture Notes in Computer Science book series (LNCS, volume 5074)

Abstract

Strategic alignment is an issue that is not just met in companies, but also in governments, governmental agencies and public administrations. This paper investigates the issues raised by strategic alignment in the context of eGovernment initiatives focused on e-services. The analysis reports a case study that explores the strategic alignment issue with the INSTAL method. Two facets are tackled: (a) the modeling of strategic alignment using a formal approach, and (b) the elicitation of evolution requirements based on the analysis of strategic alignment models.

Keywords

alignment model strategic alignment e-government e-services 

References

  1. 1.
    Thevenet, L.-H., Salinesi, C.: Aligning IS to Organization’s Strategy: The INSTAL Method. In: Krogstie, J., Opdahl, A., Sindre, G. (eds.) CAiSE 2007 and WES 2007. LNCS, vol. 4495, pp. 203–217. Springer, Heidelberg (2007)CrossRefGoogle Scholar
  2. 2.
    Viscusi, G., Batini, C., Cherubini, D., Maurino, A.: A Quality Driven Methodology for eGovernment Project Planning. RCIS:97-106 (2007)Google Scholar
  3. 3.
    Rolland, C.: Capturing System Intentionality with Maps. In: Krogstie, J., Opdahl, A.L., Brinkkemper, S. (eds.) Conceptual Modelling in Information Systems Engineering. Springer, Heidelberg (2007)Google Scholar

Copyright information

© Springer-Verlag Berlin Heidelberg 2008

Authors and Affiliations

  • Gianluigi Viscusi
    • 1
  • Laure-Hélène Thevenet
    • 2
    • 3
  • Camille Salinesi
    • 2
  1. 1.Department of Informatics, Systems and Communication (DISCo)Università degli Studi di Milano-BicoccaItaly
  2. 2.Centre de Recherche en InformatiqueUniversité Paris 1 Panthéon-SorbonneParis 
  3. 3.BNP Paribas, Banque de Détail France – InformatiqueMontreuil Sous Bois 

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