Information & Communication Technologies

Abstract

ICT (information and communication technology)-enhanced R&D is more different from regular R&D than most people realize. Granted, R&D as we understand it already makes heavy use of telephone communication, email, videoconferencing, etc. But the deployment of ICT into R&D project and process management fundamentally changes how R&D engineers go about their work: what they do, how they do it, and with whom. The changes that the use of ICT has brought about have come slowly, but their impact has been significant.