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GDSS Parameters and Benefits

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Handbook on Decision Support Systems 1

Part of the book series: International Handbooks Information System ((INFOSYS))

Abstract

Group decision support system (GDSS) technology is designed to directly impact and change the behavior of groups to improve group effectiveness, efficiency, and satisfaction, and has been studied for more than two decades by researchers. However, as a tool, it is appropriate for use in situations with certain characteristics and is not useful in others. This chapter delineates and discusses some of the key parameters of this approach based on a research model. Parameters are classified based on whether they are related to the technology, group, task, or context. Their benefits for GDSS outcomes are discussed to provide insight into the group decision-making process.

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Authors and Affiliations

  1. Center for the Management of Information, University of Arizona, Tucson, AZ, USA

    Jay F. Nunamaker

  2. College of Business and Information Systems, Dakota State University, Madison, SD, USA

    Amit V. Deokar

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  1. Jay F. Nunamaker
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Nunamaker, J., Deokar, A. (2008). GDSS Parameters and Benefits. In: Handbook on Decision Support Systems 1. International Handbooks Information System. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-48713-5_20

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