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International Conference on Collaboration and Technology

CRIWG 2003: Groupware: Design, Implementation, and Use pp 58–73Cite as

Designing Tailorable Groupware for the Healthcare Domain

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Part of the book series: Lecture Notes in Computer Science ((LNCS,volume 2806))

Abstract

In this paper we present a theory-based approach to designing tailorable groupware for the healthcare domain. Both literature and empirical data show the need, and difficulty, of designing groupware that is adaptable to match the dynamic requirements of real-life co-operation in telemedicine. We apply an existing social theory, the Information Foraging Theory, to explain natural tailoring behaviour and state the implications for groupware design. To improve the usability of tailoring, we integrate this theoretical foundation with a groupware design approach to compose groupware behaviour out of individual building blocks and apply this to the healthcare domain. The results are a conceptual architecture and design guidelines that help groupware developers create tailorable groupware. An important contribution of our research is the concept of task-oriented groupware patches that help co-operating healthcare professionals in selecting, combining and fine-tuning those groupware services that fit their evolving needs and requirements.

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Authors and Affiliations

  1. Telematica Instituut, P.O. Box 589, 7500 AN, Enschede, The Netherlands

    Robert Slagter & Margit Biemans

Authors
  1. Robert Slagter
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  2. Margit Biemans
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Editor information

Editors and Affiliations

  1. Department of Computer Science, CICESE Research Center, Ensenada, México

    Jesús Favela

  2. Laboratoire “Logiciels Systèmes, Réseaux”, Grenoble, France

    Dominique Decouchant

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© 2003 Springer-Verlag Berlin Heidelberg

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Slagter, R., Biemans, M. (2003). Designing Tailorable Groupware for the Healthcare Domain. In: Favela, J., Decouchant, D. (eds) Groupware: Design, Implementation, and Use. CRIWG 2003. Lecture Notes in Computer Science, vol 2806. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-39850-9_5

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  • DOI: https://doi.org/10.1007/978-3-540-39850-9_5

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-20117-5

  • Online ISBN: 978-3-540-39850-9

  • eBook Packages: Springer Book Archive

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