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Managing Knowledge Assets for NPD Performance Improvement: Results of an Action Research Project

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Practical Aspects of Knowledge Management (PAKM 2004)

Part of the book series: Lecture Notes in Computer Science ((LNAI,volume 3336))

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Abstract

This paper explores the fundamental issue of how Knowledge Management (KM) initiatives impact on business performance. Reflecting on the management literature enabled the definition of a conceptual background which has been tested and developed by an action research project. Drawing on the results of this project the paper proposes a framework to support managers in defining, planning, implementing and evaluating KM initiatives for performance improvement.

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Author information

Authors and Affiliations

  1. Lieg, Dapit, University of Basilicata, Via dell’Ateneo Lucano, 85100, Potenza, Italy

    Daniela Carlucci & Giovanni Schiuma

  2. Centre for Business Performance, Cranfield School of Management, Cranfield Bedfordshire, MK 43 0AL, UK

    Giovanni Schiuma

Authors
  1. Daniela Carlucci
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  2. Giovanni Schiuma
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Editor information

Editors and Affiliations

  1. Faculty of Computer Science, Department of Knowledge and Business Engineering, University of Vienna, Bruenner Str. 72, 1210, Vienna, Austria

    Dimitris Karagiannis

  2. Institute for Information and Process Management, University of Applied Sciences St. Gallen, Teufener Strasse 2, 9000, St. Gallen, Switzerland

    Ulrich Reimer

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© 2004 Springer-Verlag Berlin Heidelberg

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Carlucci, D., Schiuma, G. (2004). Managing Knowledge Assets for NPD Performance Improvement: Results of an Action Research Project. In: Karagiannis, D., Reimer, U. (eds) Practical Aspects of Knowledge Management. PAKM 2004. Lecture Notes in Computer Science(), vol 3336. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-30545-3_26

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  • DOI: https://doi.org/10.1007/978-3-540-30545-3_26

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-24088-4

  • Online ISBN: 978-3-540-30545-3

  • eBook Packages: Springer Book Archive

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