Learning How to Manage Risks Using Organizational Knowledge

  • Ricardo A. Falbo
  • Fabiano B. Ruy
  • Gleidson Bertollo
  • Denise F. Togneri
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 3096)


In spite of being an important software activity, many software organizations present difficulties in managing risks. This happens mainly due to their low maturity level, and because Risk Management is a complex and knowledge intensive task that requires experienced project managers, which many times are not available. In order to overcome this barrier, novice software engineers must learn how to perform this task, and organizational knowledge concerning it can be very useful. In this paper, we present a knowledge management approach to support organizational learning in Risk Management.


Risk Management Project Manager Knowledge Management Software Agent Organizational Knowledge 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Springer-Verlag Berlin Heidelberg 2004

Authors and Affiliations

  • Ricardo A. Falbo
    • 1
  • Fabiano B. Ruy
    • 1
  • Gleidson Bertollo
    • 1
  • Denise F. Togneri
    • 1
  1. 1.Computer Science DepartmentFederal University of Espírito SantoVitóriaBrazil

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