Abstract
Just like knowledge management, electronic business has rapidly risen to become a major phenomenon over the past decade. Although they have blazed mostly independent trails with little interaction, there is a convergence on the horizon. This chapter examines the foundations for understanding this convergence of e-business and knowledge management. It presents a five-fold taxonomy that accommodates various e-business, e-commerce, and c-commerce perspectives. Based on observed relationships among the taxonomy’s categories, a single integrated perspective on e-business/c-commerce/e-commerce is advanced, leading to a KM characterization of e-business/c-commerce/e-commerce that explicitly recognizes knowledge, plus processes and technologies for managing it. We contend that the convergence inherent in this knowledge-oriented perspective of e-business is beneficial in furnishing a common, organized, and unified foundation for understanding and managing future electronic organizations in the knowledge economy.
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Holsapple, C.W., Singh, M. (2003). The Convergence of Electronic Business and Knowledge Management. In: Holsapple, C.W. (eds) Handbook on Knowledge Management. International Handbooks on Information Systems, vol 2. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-24748-7_32
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DOI: https://doi.org/10.1007/978-3-540-24748-7_32
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