Skip to main content
View expanded cover

Handbook on Knowledge Management pp 581–603Cite as

Knowledge Management Education: An Overview of Programs of Instruction

  • Chapter

Part of the International Handbooks on Information Systems book series (INFOSYS,volume 2)

Abstract

This chapter provides a broad overview of university-based and other KM training worldwide, with particular emphasis on courses that can assist students in qualifying for Chief Knowledge Officer and other jobs in organizations that have KM programs. First, an overview of KM teaching categories is presented, showing the breadth of approaches that are possible. Second, we provide sample data on graduate KM courses at universities in the US and abroad, concentrating on schools of business and engineering, the two units where KM teaching predominates. Third, we summarize the current offerings of non-university KM training courses and KM certification programs. Finally, we outline the roles, qualifications, and responsibilities of jobs in the knowledge-based organization.

Keywords

  • Tacit to Explicit Transformations
  • Knowledge Ecology
  • Knowledge Management
  • KM Certification programs
  • Tacit to Explicit Knowledge Transfer
  • Chief Knowledge Officer (CKO)
  • CKO Role
  • CKO History
  • KM Training
  • KM Education
  • Teaching Approaches
  • Knowledge Management Roundtable

This is a preview of subscription content, access via your institution.

Chapter
USD   29.95
Price excludes VAT (USA)
  • DOI: 10.1007/978-3-540-24748-7_28
  • Chapter length: 23 pages
  • Instant PDF download
  • Readable on all devices
  • Own it forever
  • Exclusive offer for individuals only
  • Tax calculation will be finalised during checkout
eBook
USD   119.00
Price excludes VAT (USA)
  • ISBN: 978-3-540-24748-7
  • Instant PDF download
  • Readable on all devices
  • Own it forever
  • Exclusive offer for individuals only
  • Tax calculation will be finalised during checkout
Softcover Book
USD   159.99
Price excludes VAT (USA)
Hardcover Book
USD   299.99
Price excludes VAT (USA)
Learn about institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  • Bonner, D., “Enter the Chief Knowledge Officer”, Training and Development, 54,2, 2000, 36–40.

    Google Scholar 

  • Capshaw, S., “Spotlight on Knowledge Leadership: Where’s the CKO?.” Inform, 13, 7, 1999, 20–22.

    Google Scholar 

  • Coneu, F., T. Bench-Capon, R. Boswell., “Validation and Verification of Knowledge-Based Systems: Report on EUROVA99”, The Knowledge Engineering Review, 15, 2, 2000, 187–196.

    CrossRef  Google Scholar 

  • Davenport, T., “Coming Soon: The CKO”, InformationWeek, Aug 5, 1994, URL=http://www.informationweek.com/510/cko.htm

    Google Scholar 

  • Davenport, T. and V. Grover, “Special Issue in Knowledge Management,” Journal of Management Information Systems, 18, 1, 2001, 3–4.

    Google Scholar 

  • Davenport, T., S. Jarvenpaa, , and M. Beers, “Improving Knowledge Work Processes”, Sloan Management Review, Summer, 1996, 53–65.

    Google Scholar 

  • De Long, D. W. and L. Fahey, “Diagnosing Cultural Barriers to Knowledge Management,” Academy of Management Executive, 14, 4., 2000, 113–127.

    Google Scholar 

  • Denning, S., The Springboard: How Storytelling Ignites Action in Knowledge-Era Organizations, Boston, MA: Butterworth & Heinemann, 2000.

    Google Scholar 

  • Duffy, D., “Knowledge Champions” C/O, 12, 4, 1998, 66–70.

    Google Scholar 

  • Earl, M. and I. Scott, “What Is a Chief Knowledge Officer?” Sloan Management Review, 40, 2, 1999, 29–38.

    Google Scholar 

  • Earl, M. and I. Scott, “What Is a Chief Knowledge Officer?” Sloan Management Review, 40, 2, 1999, 29–38.

    Google Scholar 

  • InfoWorld, 2001, 2000 Salary Survey http://www.infoworld.com/servlet/ds?f=/supplements/00survey/000626catable.txt

  • KMWorld, “A CKO by Any Other Name,” 7, 1, 1998.

    Google Scholar 

  • Knowledge Management Roundtable http://www.icasit.org/km/kmrt/

  • Lelic, S., “Your Say — Creating a Knowledge Sharing Culture,” Knowledge Management, 5, 6, 2001, 8–9.

    Google Scholar 

  • Murray, P., “New Language for New Leverage: the Terminology of Knowledge Management”, Knowledge Transfer International, www.ktic.com URL=http://www.ktic.com/topic6/13_TERM4.HTM

  • Reamy, T., “What Is a CKA and Why Do You Need One?”, destinationCRM.com, URL=http://www.destinationcrm.com/dcrm_ni_article.asp?id=425&art=mag

  • Ruth, S., J. Theobald, and V. Frizzell, “A University-Based Approach to the Diffusion of Knowledge Management Concepts and Practice”, in Proceedings of the 1999 ACM SIGCPR Conference, 1999, 283–290. URL=http://www.icasitorg/finalkmpaper.htm

  • Smith, G.P., The New Leader: Bringing Creativity and Innovation to the Workplace, Delray Beach, FL: St. Lucie Press, 1997.

    Google Scholar 

  • Stewart, T., “Is This Job Really Necessary”, Fortune, January 12, 1998, 154–155. tfpl, “KM Job Profiles”http://www.tfpl.com/areas_of expertise/ knowledge_management/ KM_ job_profiles/km j ob_profiles . html

    Google Scholar 

  • Tropman, J.E., The Management of Ideas in the Creating Organization: Westport, CT: Quorum Books, 1998.

    Google Scholar 

  • Tuggle, F.D. and N. C. Shaw, “The Effect of Organizational Culture on the Implementation of Knowledge Management”, in Proceedings of Florida Artificial Intelligence Research Symposium, Orlando, FL, 2000, 166–169.

    Google Scholar 

  • US News and World Report, May 2001, URL=http://www.usnews.com/usnews/edu/beyond/bcrank.htm

Download references

Author information

Authors and Affiliations

  1. School of Public Policy, George Mason University, Fairfax, VA, USA

    Stephen Ruth

  2. School of Management, George Mason University, Fairfax, VA, USA

    Nancy C. Shaw

  3. International Center for Applied Studies in Information Technology, School of Public Policy, George Mason University, Fairfax, VA, USA

    Virgil Frizzell

Authors
  1. Stephen Ruth
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Nancy C. Shaw
    View author publications

    You can also search for this author in PubMed Google Scholar

  3. Virgil Frizzell
    View author publications

    You can also search for this author in PubMed Google Scholar

Editor information

Editors and Affiliations

  1. Rosenthal Endowed Chair in Management Information Systems, University of Kentucky, 425B Gatton Building of Business and Economics, 40506-0034, Lexington, KY, USA

    Professor Clyde W. Holsapple

Rights and permissions

Reprints and Permissions

Copyright information

© 2003 Springer-Verlag Berlin Heidelberg

About this chapter

Cite this chapter

Ruth, S., Shaw, N.C., Frizzell, V. (2003). Knowledge Management Education: An Overview of Programs of Instruction. In: Holsapple, C.W. (eds) Handbook on Knowledge Management. International Handbooks on Information Systems, vol 2. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-24748-7_28

Download citation

  • DOI: https://doi.org/10.1007/978-3-540-24748-7_28

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-20019-2

  • Online ISBN: 978-3-540-24748-7

  • eBook Packages: Springer Book Archive