Abstract
Based on an examination of best-practice organizations, five stages common to successful KM implementation are identified. Together, they form the APQC Road Map to Knowledge Management Results. A quiz is provided to help an organization assess its current stage of KM development. Each stage is described and illustrated with examples from best-practice organizations.
Excerpted with permission from Stages of Implementation, copyright 2000, APQC.
This is a preview of subscription content, log in via an institution.
Buying options
Tax calculation will be finalised at checkout
Purchases are for personal use only
Learn about institutional subscriptionsPreview
Unable to display preview. Download preview PDF.
References
Gates, W., Business at the Speed of Thought, New York: Warner Books, 1999.
Wenger, E.C. and W.M. Snyder, “Communities of Practice: The Organizational Frontier,” Harvard Business Review, January-February, 2000.
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2003 Springer-Verlag Berlin Heidelberg
About this chapter
Cite this chapter
O’Dell, C., Hasanali, F., Hubert, C., Lopez, K., Odem, P., Raybourn, C. (2003). Successful KM Implementations: A Study of Best-Practice Organizations. In: Holsapple, C.W. (eds) Handbook on Knowledge Management. International Handbooks on Information Systems, vol 2. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-24748-7_19
Download citation
DOI: https://doi.org/10.1007/978-3-540-24748-7_19
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-20019-2
Online ISBN: 978-3-540-24748-7
eBook Packages: Springer Book Archive