Abstract
Knowledge management is rarely thought of as a strategy for redesigning business processes. This chapter examines approaches to knowledge management within the context of business process redesign. In it, we illustrate and explain how knowledge management can be used both to support and to enhance business processes.
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© 2004 Springer-Verlag Berlin Heidelberg
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Sawy, O.A.E., Josefek, R.A. (2004). Business Process as Nexus of Knowledge. In: Holsapple, C.W. (eds) Handbook on Knowledge Management 1. International Handbooks on Information Systems, vol 1. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-24746-3_22
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DOI: https://doi.org/10.1007/978-3-540-24746-3_22
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-20005-5
Online ISBN: 978-3-540-24746-3
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