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Process Modelling and Simulation in the Media Industry: The Television New Zealand Example

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Summary

This chapter describes the experiences of Television New Zealand (TVNZ) with business process engineering and the use of ARIS. It is explained how a new internal Business Process Improvement team approached the analysis and redesign of key business processes in an increasingly competitive industry. The key business processes are outlined and summarized in a business process framework. The application of ARIS in different projects is discussed and the server-based newsroom project is described more comprehensively. This chapter ends with a brief discussion of lessons learned.

Key Words

Media Industry Television Broadcasting Change Management 

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References

  1. Becker, J., Rosemann, M., von Uthmann, Chr.(2000): Guidelines of Business Process Modeling. In: Business Process Management: Models, Techniques and Empirical Studies. Eds.: W. van der Aalst, J. Desel, A. Oberweis. SpringerVerlag: Berlin, pp. 30–49.Google Scholar
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  3. Rosemann, M. (2000): Using Reference Models within the Enterprise Resource Planning Lifecycle. Australian Accounting Review, Vol. 10, No. 3, November, pp. 19–30.CrossRefGoogle Scholar
  4. Rosemann, M. (2002): Application Reference Models and Building Blocks for Management and Control (ERP Systems). In: Handbook of Enterprise Architecture. Eds.: P. Bernus, L. Nemes, G. Schmidt. Springer-Verlag: Berlin et al. (in press).Google Scholar
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  6. Scheer, A.-W. (2000): ARIS — Business Process Frameworks. 3rd ed., SpringerVerlag: Berlin et al.CrossRefGoogle Scholar

Copyright information

© Springer-Verlag Berlin Heidelberg 2002

Authors and Affiliations

  1. 1.Queensland University of TechnologyZwitserland
  2. 2.Television New ZealandNew Zealand

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