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An Agent-Based Approach to Mailing List Knowledge Management

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Agent-Mediated Knowledge Management (AMKM 2003)

Part of the book series: Lecture Notes in Computer Science ((LNAI,volume 2926))

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Abstract

The widespread use of computers and of the internet have brought about human information overload, particularly in the areas of internet searches and email management. This has made Knowledge Management a necessity, particularly in a business context. Agent technology – with its metaphor of agents as assistants – has shown promise in the area of information overload and is therefore a good candidate for Knowledge Management solutions. This paper illustrates a mailing list Knowledge Management tool that is based on the concept of a mailing list assistant. We envisage this system as the first step to-wards a comprehensive agent-based Knowledge Management solution.

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Author information

Authors and Affiliations

  1. Knowledge Media Institute (KMi), The Open University, Walton Hall, Milton Keynes, England, MK7 6AA

    Emanuela Moreale

  2. School of Computing, The Robert Gordon University, St. Andrew Street, Aberdeen, Scotland, AB25 1HG

    Stuart Watt

Authors
  1. Emanuela Moreale
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  2. Stuart Watt
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Editor information

Editors and Affiliations

  1. Knowledge Management Department, German Research Center for Artificial Intelligence (DFKI) GmbH, Kaiserslautern, Germany

    Ludger van Elst

  2. Dept. Information and Computing Sciences, Utrecht University, The Netherlands

    Virginia Dignum

  3. Forschungszentrum Informatik (FZI), Haid-und-Neu-Straße 10-14, 76131, Karlsruhe, Germany

    Andreas Abecker

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© 2004 Springer-Verlag Berlin Heidelberg

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Moreale, E., Watt, S. (2004). An Agent-Based Approach to Mailing List Knowledge Management. In: van Elst, L., Dignum, V., Abecker, A. (eds) Agent-Mediated Knowledge Management. AMKM 2003. Lecture Notes in Computer Science(), vol 2926. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-24612-1_8

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  • DOI: https://doi.org/10.1007/978-3-540-24612-1_8

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-20868-6

  • Online ISBN: 978-3-540-24612-1

  • eBook Packages: Springer Book Archive

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