Skip to main content

Knowledge Management, Cognitive Coherence, and Equivocality in Distributed Innovation Processes in MNCs

  • Chapter
Management International Review

Part of the book series: mir Special Issue ((MIR))

Abstract

This study examines structural changes in innovation: continuous globalization of R&D and changes towards more distributed innovation processes. MNCs have continuously extended their network of R&D locations and knowledge centers. They are moving away from a single, self-contained, in-house center of knowledge towards a more distributed and open architecture of knowledge generation and use.

Managing distributed innovation processes means orchestration of capabilities, multiple centers of excellence, and cross-cultural knowledge exchange. The paper differentiates between two issues: configuration and communication. The first issue deals with the tangible, hard and “objective” side, while the second issue is more concerned with interpretation, and this is often considered as “soft” or intangible.

Most existing studies have concentrated on tangible and “hard” aspects. We argue more in favour of the “soft” issues: processes of social communication, and the sharing of knowledge between diverse groups in a cross-cultural setting.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  • Armstrong, D. J./Cole, P., Managing Distances and Differences in Geographically Distributed Work Groups, in Hinds, P. M./Kiesler, S. (eds.), Distributed Work, Cambridge, MA: MIT Press 2002, pp. 168–189.

    Google Scholar 

  • Barczak, G./McDonough, E. F., Leading Global Product Development Teams, Research Technology Management, November-December 2003, pp. 14–19.

    Google Scholar 

  • Bartlett, C. A./Ghoshal, S., Managing across Borders: The Transnational Solution, 2. edition, Boston, MA: Harvard Business School Press 1998.

    Google Scholar 

  • Belkin, N. J., Anomalous States of Knowledge as a Basis for Information Retrieval, The Canadian Journal of Information Science, 5, May 1980, pp. 133–143.

    Google Scholar 

  • Berger, P. L./Luckmann, T., The Social Construction of Reality, New York: Doubleday 1966.

    Google Scholar 

  • Blackler, F., Knowledge, Knowledge Work and Organizations: An Overview and Interpretation, Organization Studies, 16, 6, 1995, pp. 1021–1046.

    Article  Google Scholar 

  • Burrell, G./Morgan, G., Sociological Paradigms and Organizational Analysis, London: Heinemann 1979.

    Google Scholar 

  • Choo, C. W., The Knowing Organization: How Organizations use Information to Construct Meaning, Create Knowledge and Make Decisions, New York: Oxford University Press 1998.

    Google Scholar 

  • Dennis, A./Valacich, J., Rethinking Media Richness: Towards a Theory of Media Synchronicity, Working Paper, Georgia Institute of Technology, Atlanta, GA 1998.

    Google Scholar 

  • Doz, Y./Santos, J./Williamson, P., From Global to Metanational: How Companies Win in the Knowledge Economy, Boston, MA: Harvard Business School Press 2001.

    Google Scholar 

  • Fisch, J. H., Structure Follows Knowledge: Internationale Verteilung der Forschung und Entwicklung in multinationalen Unternehmen, Wiesbaden: Gabler 2001.

    Google Scholar 

  • Fisch, J. H., Optimal Dispersion of R&D Activities in Multinational Corporations with a Genetic Algorithm, Research Policy, 32, 2003, pp. 1381–1396.

    Article  Google Scholar 

  • Fligstein, N., The Transformation of Corporate Control, Cambridge, MA: Harvard University Press 1990.

    Google Scholar 

  • Floyd, C., Managing Technology for Corporate Success, Aldershot: Gower 1997.

    Google Scholar 

  • Gerybadze, A., Managing Technology Competence Centers in Europe, The Role of European R&D for Global Corporations, Nijmegen Lectures on Innovation Management, Antwerpen-Apeldoorn: Maklu 1999.

    Google Scholar 

  • Gerybadze, A., Technological Competence Assessment within the Firm: Applications of Competence Theory to Managerial Practice, in Sanchez, R./Heene, A. (eds.), Implementing Competence-Based Strategy: Advances in Applied Business Strategy, Vol. 6 B, Stamford, CT: JAI Press 2001.

    Google Scholar 

  • Gerybadze, A., Resource-based Strategies for Global Research and Development, in Dankbaar, B. (ed.), Innovation Management in the Knowledge Economy, London: Imperial College Press 2003, pp. 185–208.

    Chapter  Google Scholar 

  • Gerybadze, A./Meyer-Krahmer, F./Reger, G. (eds.), Globales Management von Forschung und Innovation, Stuttgart: Schäffler Poeschel 1997.

    Google Scholar 

  • Gerybadze, A./Reger, G., Managing Globally Distributed Competence Centers within Multinational Corporations: A Resource-Based View, in Scandura, T. A./Serapio, M. G. (eds.), Research in International Business and International Relations, Vol. 7, Stanford, CT: JAI Press 1998, pp. 183–217.

    Google Scholar 

  • Gerybadze, A./Reger, G., Globalization of R&D: Recent Changes in the Management of Innovation in Transnational Corporations, Research Policy, 28, 1999, pp. 252–274.

    Article  Google Scholar 

  • Gibbons, M./Limoges, C./Nowotny, H. et al., The New Production of Knowledge, London: Sage 1994.

    Google Scholar 

  • Gupta, A. K./Govindarajan, V., Knowledge Flows and the Structure of Control within Multinational Corporations, Academy of Management Review, 16, 1991, pp. 768–792.

    Google Scholar 

  • Gupta, A. K./Govindarajan, V., Knowledge Flows within Multinational Corporations, Strategic Management Journal, Vol. 21, 2000, pp. 473–496.

    Article  Google Scholar 

  • Hackman, J. R. (ed.), Groups that Work (and Those That Don’t): Creating Conditions for Effective Teamwork, San Francisco: Jossey Bass 1990.

    Google Scholar 

  • Hackmann, R., The Design of Work Teams, in Lorsch, J. W. (ed.), Handbook for Organizational Behaviour, Englewood Cliffs, NJ: Prentice Hall 1987, pp. 315–342.

    Google Scholar 

  • Haworth, D. A./Savage, G. T., A Channel Ratio Model of Intercultural Communication, Journal of Business Communication, Vol. 26, 1989, pp. 231–254.

    Article  Google Scholar 

  • Hedlund, G. (ed.), Organization of Transnational Corporations, The United Nations Library on Transnational Corporations, Vol. 6, London: Routledge 1993.

    Google Scholar 

  • Hinds, P. M./Kiesler, S. (eds.), Distributed Work, Cambridge, MA: MIT Press 2002.

    Google Scholar 

  • Iansiti, M., Technology Integration: Making Critical Choices in a Dynamic World, Boston, MA: Harvard Business School Press 1998.

    Google Scholar 

  • Kiesler, S./Cummings, J. N., What do we Know about Proximity and Distance in Work Groups? A Legacy of Research, in Hinds, P. M./Kiesler, S. (eds.), Distributed Work, Cambridge, MA: MIT Press 2002, pp. 57–80.

    Google Scholar 

  • Kline, S. J./Rosenberg, N., An Overview of Innovation, in Landau, R./Rosenberg, N. (eds.), The Positive Sum Strategy, Washington, DC: National Academy Press 1986, pp. 275–305.

    Google Scholar 

  • Kogut, B./Zander, U., Knowledge of the Firm, Combinative Capabilities and the Replication of Technology, Organization Science 3, 1992, pp. 383–397.

    Article  Google Scholar 

  • Kogut, B./Zander, U., Knowledge of the Firm and the Evolutionary Theory of the Multinational Corporation, Journal of International Business Studies, 24, 1993, pp. 625–645.

    Article  Google Scholar 

  • March, J. G., A Primer on Decision Making: How Decisions Happen, New York: Free Press 1994.

    Google Scholar 

  • McDonough, E. F./Kahn, K. B., Using ‘Hard’ and ‘Soft’ Technologies for Global New Product Development, R&D Management, 26, 1996, pp. 241–253.

    Article  Google Scholar 

  • Nonaka, I./Takeuchi, H., The Knowledge-Creating Company: How Japanese Companies Create the Dynamics of Innovation, New York: Oxford University Press 1995.

    Google Scholar 

  • Nowotny, H./Scott, P./Gibbons, M., Re-Thinking Science. Knowledge and the Public in an Age of Uncertainty, Oxford: Blackwell 2001.

    Google Scholar 

  • OECD, The Oslo Manual: Proposed Guidelines for Collecting and Interpreting Technological Innovation Data, Organization for Economic Cooperation and Development, Paris 1997.

    Book  Google Scholar 

  • Patel, P., What are Advantages in Knowledge Doing to the Large Industrial Firm in the New Economy?, in Christensen, J. F./Maskell, P. (eds.), The Industrial Dynamics of the New Digital Economy, Cheltenham: Edward Elgar 2003.

    Google Scholar 

  • Patel, P./Pavitt, K., Technological Competencies in the World’s Largest Firms: Characteristica, Constraints and Scope for Managerial Choice, Presentation at the Prince Bertil Symposium, Stockholm School of Economics, June 1994.

    Google Scholar 

  • Polanyi, M., The Tacit Dimension, London: Routledge 1966.

    Google Scholar 

  • Prahalad, C. K./Hamel, G., The Core Competencies of the Corporation, Harvard Business Review, 68, 3, 1990, pp. 79–93.

    Google Scholar 

  • Research Policy, Special Issue on the Internationalization of Industrial R&D, Vol. 28, Nos. 2–3, March 1999.

    Google Scholar 

  • Roberts, E. B., Benchmarking Global Strategic Management of Technology, Research Technology Management, March-April 2001, pp. 25–36.

    Google Scholar 

  • Roussel, P. A./Saad, K./Erickson, T. J., Third Generation R&D: Managing the Link to Corporate Strategy, Boston, MA: Harvard Business School Press 1991.

    Google Scholar 

  • Sölvell, Ö., The Multi-Home-Based Multinational: Combining Global Competitiveness and Local Innovativeness, in Birkinshaw, J./Ghoshal, S. et al. (eds.), The Future of the Multinational Company, New York: Wiley 2003, pp. 34–44.

    Google Scholar 

  • Taggart, J. H./Pearce, R. D. (ed), International Management of Technology: Theory, Evidence and Policy, Management International Review, 40, Special Issue 1/2000.

    Google Scholar 

  • Thomke, S., Experimentation Matters: Unlocking the Potential of New Technologies for Innovation, Boston, MA: Harvard Business School Press 2003.

    Google Scholar 

  • Tversky, A./Kahnemann, D., The Framing of Decisions and the Psychology of Choice, Science, January 1981, pp. 453–458.

    Google Scholar 

  • Weick, K., Technology as Equivoque: Sensemaking in New Technologies, in Weick, K., Making Sense of the Organization, Oxford: Blackwell 2001, pp. 148–175.

    Google Scholar 

  • Weick, K., Sensemaking in Organizations, Thousand Oaks, CA: Sage 1995.

    Google Scholar 

  • Welge, M. K./Holtbrügge, D., Wissensmanagement in multinationalen Unternehmungen: Ergebnisse einer empirischen Untersuchung, ZfbF, 12, 2000, pp. 762–777.

    Google Scholar 

  • Winter, S. G., Knowledge and Competence as Strategic Assets, in Teece, D. J. (ed.), The Competitive Challenge: Strategies for Industrial Innovation and Renewal, New York: Ballinger 1987, pp. 159–184.

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2004 Springer Fachmedien Wiesbaden

About this chapter

Cite this chapter

Gerybadze, A. (2004). Knowledge Management, Cognitive Coherence, and Equivocality in Distributed Innovation Processes in MNCs. In: Macharzina, K., Oesterle, MJ., Wolf, J. (eds) Management International Review. mir Special Issue. Gabler Verlag, Wiesbaden. https://doi.org/10.1007/978-3-322-91001-1_6

Download citation

  • DOI: https://doi.org/10.1007/978-3-322-91001-1_6

  • Publisher Name: Gabler Verlag, Wiesbaden

  • Print ISBN: 978-3-409-12719-6

  • Online ISBN: 978-3-322-91001-1

  • eBook Packages: Springer Book Archive

Publish with us

Policies and ethics