Reveal The Opportunities: General Techniques for Business Process Optimisation

Abstract

Business Process Reengineering (BPR) has often been denoted as one of the management fads of the 1990s. It has promised huge benefits in terms of costs, quality, ‘time-to-market’, etc., and it is based on the rethinking and redesigning of the whole company and its processes from scratch.[HA02] Most authors agree that it is a crucial undertaking in the practice of business computing that can be considered as a means to enable the migration from the traditional use of IT into the information-age.[ÖS01] BPR represents an approach to information systems development which takes strategic aspects into account.[AV01] Advocates of BPR demand the intensive application of IT to reengineer their processes. In fact, IT is considered as the main enabler for BPR; the concept assumes that problems can be solved merely through the use of IT solutions.