Abstract
This chapter will look at the problems and issues surrounding the introduction, and subsequent use, of messaging systems in large, internationally operating organisations. Requirements on messaging services — identified through in-depth literature studies and interviews — will be discussed. This can be related to the corporate history of e-mail usage, and therefore, the different adoption strategies that have been identified through case studies will be described and discussed. Finally, a summary and an analysis will be presented.
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References
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Further Readings
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© 2000 Friedr. Vieweg & Sohn Verlagsgesellschaft mbH, Braunschweig/Wiesbaden
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Jakobs, K. (2000). Adoption of E-Mail. In: Standardisation Processes in IT. Professional Computing. Vieweg+Teubner Verlag. https://doi.org/10.1007/978-3-322-86847-3_4
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DOI: https://doi.org/10.1007/978-3-322-86847-3_4
Publisher Name: Vieweg+Teubner Verlag
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