Abstract
The goal of an assessment is to identify the problems or opportunities that can be addressed through an evaluation. This chapter introduces the 4C Framework of Innovation Assessment to carry out an evaluation of an organization’s level of creativity and innovation. The assessment model includes four criteria: leadership, people, capability-building, and innovation outcomes. Each criterion is discussed in this chapter along with a case study. This chapter, thus, helps the reader understand what factors to address in order to leverage the results of innovation and to build enthusiasm for improvement.
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Lasrado, F. (2019). A Framework for Assessing Innovation. In: Fostering Creativity and Innovation. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-319-99121-4_3
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