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Six Sigma and TQM

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An Integrated Company-Wide Management System

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Abstract

For any manufacturing system, TQM and Six Sigma are important methodologies used for CI. Effective understanding of these methodologies and their relationship will provide an industry with a competitive edge. Many industrial organizations today are using either TQM or Six Sigma as the core for their process QI efforts. There is a lot of dispute on which methodology is superior, how they relate to each other, what the common grounds are, and what their differences are. As such, the relationship between TQM and Six Sigma is worth further investigation. In this chapter, a thorough comparison is introduced between the two methodologies. More particularly, this chapter investigates the similarities and differences of the two methodologies and how they relate to each other. Finally, this chapter introduces how TQM and Six Sigma fit together in order to develop a new structure for integrating them together which will provide an improved approach for CI.

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Notes

  1. 1.

    This chapter is mainly prepared based on our published work:

    • Salah, S., Carretero, J. A., & Rahim, A. (2009). Six Sigma and Total Quality Management (TQM): Similarities, differences and relationship. International Journal of Six Sigma and Competitive Advantage, 5(3), 237–250.

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Authors and Affiliations

  1. School of Business and Quality Management, HBMS University, Dubai, UAE

    Souraj Salah

  2. Quantitative Methods, Faculty of Business Administration, University of New Brunswick, Fredericton, NB, Canada

    Abdur Rahim

Authors
  1. Souraj Salah
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  2. Abdur Rahim
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Correspondence to Souraj Salah .

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Salah, S., Rahim, A. (2019). Six Sigma and TQM. In: An Integrated Company-Wide Management System. Springer, Cham. https://doi.org/10.1007/978-3-319-99034-7_3

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  • DOI: https://doi.org/10.1007/978-3-319-99034-7_3

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-99033-0

  • Online ISBN: 978-3-319-99034-7

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