Ergonomics in Design: The Human-Centred Design Approach for Developing Innovative Motor Caravans Systems

Abstract

Ergonomics and Design, precisely the relationship among Human- centred design (HCD) approach and Design for Innovation methods, represent a concrete growth strategy. European Union suggests design as a key discipline and activity to bring new ideas to the market, transforming them into user-friendly and appealing products or services. Though still often associated solely with aesthetics, the application of design is much broader. A more systematic use of design as a tool for Human-centred and market-driven innovation in all sectors of the economy, complementary to R&D, would improve European competitiveness. The paper presents the early results of the POR CReO-FP7 project “Triaca” developed with Trigano SpA. In Italy, recreational vehicles sector has always been present and active, however, in recent years motor caravans industry recorded a strong decrease of orders due to the economic downturn and a flattened supply. In this context, the project aim is the development of innovative solutions in terms of environmental sustainability and quality of the user experience. Our contribution is focused on the experimentation of the HCD approach, especially its investigation methods based on the direct involvement of users and its evaluation methods for usability and safety to the development of good design solution.