Abstract
In this chapter we define text analytics, discuss its origins, cover its current usage, and show its value to businesses. The chapter describes examples of current text analytics uses to demonstrate the wide array of real-world impacts. Finally, we present a process road map as a guide to text analytics and to the book.
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Notes
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Agency breaking law by mining social media. (2017, 12). USA Today, 146, 14–15.
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Anandarajan, M., Hill, C., Nolan, T. (2019). Introduction to Text Analytics. In: Practical Text Analytics. Advances in Analytics and Data Science, vol 2. Springer, Cham. https://doi.org/10.1007/978-3-319-95663-3_1
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