Abstract
This chapter introduces global supply chain and operations management. The underlying issues related to transformation process(es) and value creation are analysed. The terms operations, supply chains, operations management and supply chain management are defined. Subsequently, typical decisions made in the scope of supply chain and operations management are systematically rolled out. Practical and relevant objectives for measuring supply chain and operations performance are discussed. Finally, the question of which qualifications a future supply chain and operations manager should obtain is addressed and discussed, along with possible career paths in the field.
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Ivanov, D., Tsipoulanidis, A., Schönberger, J. (2019). Basics of Supply Chain and Operations Management. In: Global Supply Chain and Operations Management. Springer Texts in Business and Economics. Springer, Cham. https://doi.org/10.1007/978-3-319-94313-8_1
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DOI: https://doi.org/10.1007/978-3-319-94313-8_1
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