Accessibility of Self-Service Terminals in Norway

  • Andreas Cederbom
  • Susanna Laurin
  • Emil GejrotEmail author
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 10896)


This short paper outlines a project on SST accessibility conducted by Funka on behalf of the Norwegian Agency for Public Management and eGovernment (Difi). The aim of the project was to establish a set of usable guidelines for the accessible placement of SSTs in Norway. To do this, Funka reviewed and compared the relevant existing standards. From the resulting corpus, Funka culled requirements relevant to issues of placement and harmonised them. The eventual result was a step-by-step guide for the accessible placement of self-service terminals. Funka would like to continue the work on role-based filtering tools. Funka has already launched such a tool for its Swedish market, drawing on several open-source standards. Something similar could be done for SST accessibility on the basis of, for instance, the EN 301 549 European standard.


Self-service terminals Accessibility Standardisation 


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Copyright information

© Springer International Publishing AG, part of Springer Nature 2018

Authors and Affiliations

  1. 1.Funka Nu ABOsloNorway
  2. 2.Funka Nu ABStockholmSweden

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