Abstract
Before we explain how AI could be leveraged to dramatically transform the Solutioning phase, it is important to outline the role of this phase across the Service Delivery lifecycle as well as the major personas involved.
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Acknowledgements
We’d like to thank the whole “Cognitive Solution Designer” research and development team and all visionary supporters of this project.
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Kloeckner, K. et al. (2018). AI for Solution Design. In: Transforming the IT Services Lifecycle with AI Technologies . SpringerBriefs in Computer Science. Springer, Cham. https://doi.org/10.1007/978-3-319-94048-9_4
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DOI: https://doi.org/10.1007/978-3-319-94048-9_4
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