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Mapping Logistics Services in Sustainable Production and Consumption Systems: What Are the Necessary Dynamic Capabilities?

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Abstract

To face the challenges of a sustainable development, advanced capabilities are needed to fertilize sustainable corporate development on the level of operations management. Thus, this chapter describes the approach of participatory systems mapping (PSM) to fill knowledge gaps for required dynamic capabilities (DCs) in the field of sustainable supply chain management (SSCM). Accordingly, the approach’s ability to solve issues in complex systems is applied to the question of how logistics service providers (LSPs) can contribute to creating more sustainable production and consumption systems. The results derived from several workshops were mapped into a causal loop diagram (CLD) describing relevant variables and their causal relations. Finally, these relations are discussed in a broader SSCM context to promote further theory building.

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Notes

  1. 1.

    “Innovative Logistik für Nachhaltige Lebensstile” in German.

  2. 2.

    The LM serves as “meeting point” of retailers, LSPs and consumers. In the literature, the LM is seen as the most expensive part of the supply chain (Schliwa, Armitage, Aziz, Evans, & Rhoades, 2015) and accountable for a large proportion of total CO2 emissions (Edwards, McKinnon, & Cullinane, 2011). Furthermore, the LM is one of the most complex parts of the supply chain, due to tight delivery time windows and a growing number of small orders (Kull, Boyer, & Calantone, 2007; Punakivi, Yrjölä, & Holmström, 2001).

  3. 3.

    C&C integrates online and stationary distribution services into a hybrid channel. Here, the consumer may order online while pickup, return or exchange of goods stays in-store.

  4. 4.

    Botsman and Rogers (2011) identified a growing consumer interest in shared consumption which is facilitated by innovations in information technologies. Here, shared consumption has the potential to raise awareness of ecological and social aspects related to distribution channels. Heinrichs and Grunenberg (2012) distinguish three types of shared consumption. These are professional product-service-systems (e.g. car-sharing), redistribution markets (e.g. platforms such as eBay) and collaborative lifestyles (e.g. sharing music files).

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Acknowledgment

We gratefully acknowledge the financial support by the German Federal Ministry of Education and Research (FKZ 01UT1406B, Research for Sustainable Development: Section for Sustainable Economies).

Author information

Authors and Affiliations

  1. Centre for Sustainable Corporate Leadership, Witten/Herdecke University, Witten, Germany

    Tim Gruchmann

  2. Centre for Logistics and Traffic, University of Duisburg-Essen, Duisburg, Germany

    Gustavo De La Torre & Klaus Krumme

Authors
  1. Tim Gruchmann
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  2. Gustavo De La Torre
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  3. Klaus Krumme
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Correspondence to Tim Gruchmann .

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Editors and Affiliations

  1. Department of Industrial Economics and Technology Management, Norwegian University of Science and Technology, Trondheim, Norway

    Luitzen de Boer  & Poul Houman Andersen  & 

  2. Department of Business and Management, Aalborg University, Aalborg, Denmark

    Poul Houman Andersen

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Gruchmann, T., De La Torre, G., Krumme, K. (2019). Mapping Logistics Services in Sustainable Production and Consumption Systems: What Are the Necessary Dynamic Capabilities?. In: de Boer, L., Houman Andersen, P. (eds) Operations Management and Sustainability. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-319-93212-5_12

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