Skip to main content

Capturing the Participants’ Voice: Using Causal Mapping Supported by Group Decision Software to Enhance Procedural Justice

  • Conference paper
  • First Online:
Group Decision and Negotiation in an Uncertain World (GDN 2018)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 315))

Included in the following conference series:

Abstract

This paper examines the way in which causal mapping, aided by group decision software, adheres to the tenets of procedural justice. Causal mapping workshops utilise a dual facilitation process that enables the participants’ “voice” to be heard. We demonstrate how a causal mapping process of investigation surfaces authentic qualitative data by aligning the process of investigation with the principles of procedural justice as found in organisational justice literature. This is supported by a statistical analysis of the dimension of procedural justice using the responses of workshop participants.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Banxia Reference Manual, Banxia software, Kendal (2002)

    Google Scholar 

  2. Bies, R.J., Moag, J.S.: Interactional justice; communication criteria of fairness. In: Lewicki, R., Sheppard, B., Bazermann, B.H. (eds.) Research on Negotiations in Organizations, vol. 1, pp. 43–55. JAI press, Greenwich (1986)

    Google Scholar 

  3. Blader, S.L., Tyler, T.R.: What constitutes fairness in work settings? a four- component model of procedural justice. Hum. Resour. Manag. Rev. 13, 107–126 (2003)

    Article  Google Scholar 

  4. Calder, B.J.: Focus groups and the nature of qualitative marketing research. J. Mark. Res. 14, 353–364 (1977)

    Article  Google Scholar 

  5. Carreras, A.L., Kaur, P.: Teaching problem structuring methods: improving understanding through meaningful learning. INFORMS Trans. Ed. 12(1) 20–30 (2011). http://ite.pubs.informs.org/

    Article  Google Scholar 

  6. Catterrall, M., Maclaren, P.: Focus groups in marketing research. In: Belk, R.W. (ed.) Handbook of Qualitative Methods in Marketing. Edward Elgar, Cheltenham (2006)

    Google Scholar 

  7. Chrzanowska, J.: Interviewing groups and individuals in qualitative market research. Sage, London (2002)

    Book  Google Scholar 

  8. Colquitt, J.A., et al.: Justice at the millennium: a meta-analytic review of 12 years of organisational justice research. J. Appl. Psychol. 86(3), 425–445 (2001)

    Article  Google Scholar 

  9. Colquitt, J.A., et al.: What is organizational justice? a historical overview. In: Colquitt, J.A., Greenberg, J. (eds.) Handbook of Organizational Justice, pp. 3–56. Lawrence Erlbaum Associates, Inc. Hillsdale (2005)

    Google Scholar 

  10. Cortina, J.M.: What is coefficient alpha? an examination of the theory and applications. J. Appl. Psychol. 78, 98–104 (1993)

    Article  Google Scholar 

  11. Eden, C.: Cognitive mapping. Eur. J. Oper. Res. 36, 1–13 (1988)

    Article  Google Scholar 

  12. Eden, C., Ackermann, F.: Making Strategy: The Journey of Strategic Management. Sage, London (1998)

    Google Scholar 

  13. Eden, C., Ackermann, F.: Group decision and negotiation in strategy making. Group Decis. Negot. 10, 119–140 (2001)

    Article  Google Scholar 

  14. Eden, C., Ackermann, F., Page, K.: Strategic Management as Social Process in “Making Strategy”. Chap. 2. Sage Publications, Thousand Oaks (2005)

    Google Scholar 

  15. Eisenhardt, K.M., Graebner, M.E.: Theory building from cases: opportunities and challenges. Acad. Manag. J. 50(1), 25–32 (2007)

    Article  Google Scholar 

  16. Fern, E.F.: Advanced Focus Group Research. Sage Publications, London (2001)

    Book  Google Scholar 

  17. Folger, R., Cropanzano, R.: Organizational Justice and Human Resource Management. Sage publications, Thousand Oaks (1998)

    Google Scholar 

  18. Gordon, W.: Good Thinking: A Guide to Qualitative Research. Admap Publications, Henly-on-Thames (1999)

    Google Scholar 

  19. Hay, D., Kinchin, I., Lygo-Baker, S.: Making learning visible: the role of concept mapping in higher education. Stud. High. Educ. 33(3), 259–311 (2008)

    Article  Google Scholar 

  20. Jacobs, E., et al.: Of practicalities and perspective: what is fair in group decision making? J. Soc. Issues 65(2), 383–407 (2009)

    Article  Google Scholar 

  21. Janis, I.L.: Group Think: Psychological Studies of Policy Decisions and Fiascos, 2nd edn. Houghton Mifflin, Boston (1982)

    Google Scholar 

  22. Kaner, S.: Promoting mutual understanding for effective collaboration in cross-functional groups with multiple stakeholders. In: Schuman, S. (ed.) The IAF Handbook of Group Facilitation: Best Practices from the Leading Organisation in Facilitation. Jossey-Bass, San Francisco (2005)

    Google Scholar 

  23. Kaner, S.: Facilitator’s Guide to Participatory Decision Making. Jossey-Bass, San Francisco (2007)

    Google Scholar 

  24. Kelly, G.A.: The Psychology of Personal Constructs: A theory of personality. Norton, New York (1955)

    Google Scholar 

  25. Kim, W.C., Mauborgne, R.A.: Procedural Justice, strategic decision making, and the knowledge economy. Strateg. Manag. J. 19(4), 323 (1998)

    Article  Google Scholar 

  26. Kovonosky, M.A.: Understanding procedural justice and its impact on business. J. Manag. 26(3), 489–563 (2000)

    Google Scholar 

  27. Leventhal, G.S., et al.: Beyond fairness: a theory of allocation preferences. In: Minkula, G. (ed.) Justice and Social Interaction, pp. 167–218. Spinger, New York (1980)

    Google Scholar 

  28. Lind, E.A., Tyler, T.R.: The Social Psychology of Procedural Justice. Plenum, New York (1998)

    Google Scholar 

  29. Pidd, M.: Tools for Thinking: Modelling in Management Science. Wiley, Chichester (1996)

    Google Scholar 

  30. Rosenhead, J., Mingers, J.: Rational Analysis for a Problematic World Revisited. Wiley, Chichester (2001)

    Google Scholar 

  31. Shaw, D.: Journey making group workshops as a research tool. J. Oper. Res. Soc. 57, 830–841 (2006)

    Article  Google Scholar 

  32. Thibaut, J., Walker, L.: Procedural Justice. Lawrence Erlbaum Associates Inc., Hillsdale (1975)

    Google Scholar 

  33. Tyler, T.R., Blader, S.L.: Cooperation in Groups: Procedural Justice, Social Identity, and Behavioural Engagement. Taylor & Francis Group, Philadelphia (2000)

    Google Scholar 

  34. Tyler, T.R., Blader, S.L.: The group engagement model: procedural justice, social identity, and cooperative behavior. Pers. Soc. Psychol. Rev. 7(4), 349–361 (2003)

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Parmjit Kaur .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2018 Springer International Publishing AG, part of Springer Nature

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Kaur, P., Carreras, A.L. (2018). Capturing the Participants’ Voice: Using Causal Mapping Supported by Group Decision Software to Enhance Procedural Justice. In: Chen, Y., Kersten, G., Vetschera, R., Xu, H. (eds) Group Decision and Negotiation in an Uncertain World. GDN 2018. Lecture Notes in Business Information Processing, vol 315. Springer, Cham. https://doi.org/10.1007/978-3-319-92874-6_9

Download citation

  • DOI: https://doi.org/10.1007/978-3-319-92874-6_9

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-92873-9

  • Online ISBN: 978-3-319-92874-6

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics