Abstract
Microaggressions are subtle forms of discrimination, often unintentional and unconscious, which send negative and denigrating messages to various individuals and groups (Virginia et al.,Qual Psychol 2(2):147–163, 2015). Providing quality and equitable care to all patients requires that healthcare organizations invest in creating a climate of inclusiveness, where differences are valued. In their focus to improve diversity, many institutions focus on only one element of the climate: increasing the numbers of underrepresented racial and ethnic minorities. The focus needs to shift to include additional inclusive elements in the milieu, resulting in a work environment where differences are valued and everyone, no matter his or her background, can thrive.
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Druck, J., Perry, M., Heron, S., Martin, M.L. (2019). Microaggressions. In: Martin, M.L., Heron, S., Moreno-Walton, L., Strickland, M. (eds) Diversity and Inclusion in Quality Patient Care. Springer, Cham. https://doi.org/10.1007/978-3-319-92762-6_3
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DOI: https://doi.org/10.1007/978-3-319-92762-6_3
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