Skip to main content

Agent-Based System for Context-Aware Human-Computer Interaction

  • 463 Accesses

Part of the Smart Innovation, Systems and Technologies book series (SIST,volume 96)

Abstract

Interaction between a human and a computer is a rapidly evolving field in computer science, with the goal to achieve efficient communication using natural language. In the recent couple of years, there have been significant accomplishments in the field, resulting with many commercially available systems capable of performing various tasks, while using natural language to communicate with human users. In this paper, we discuss the possibilities of extending the capabilities of such systems by adopting an agent-based approach. We present a model for a context-aware, intelligent, adaptive multi-agent system able to independently communicate with human users using natural language, i.e., speech. The motivation is to design an extensible system which could independently decide in which way to present information to the user, with the decision based on the user’s context, retrieved from any number of devices or systems. The focus of the paper will be on describing the interaction process itself, and the significance of context regarding the human-computer interaction.

Keywords

  • Software agent
  • IoT
  • Context-awareness
  • Context resolution
  • Human-computer interaction
  • Natural language processing
  • BDI
  • Intelligent agent

This is a preview of subscription content, access via your institution.

Buying options

Chapter
USD   29.95
Price excludes VAT (USA)
  • DOI: 10.1007/978-3-319-92031-3_4
  • Chapter length: 10 pages
  • Instant PDF download
  • Readable on all devices
  • Own it forever
  • Exclusive offer for individuals only
  • Tax calculation will be finalised during checkout
eBook
USD   219.00
Price excludes VAT (USA)
  • ISBN: 978-3-319-92031-3
  • Instant PDF download
  • Readable on all devices
  • Own it forever
  • Exclusive offer for individuals only
  • Tax calculation will be finalised during checkout
Softcover Book
USD   279.99
Price excludes VAT (USA)
Hardcover Book
USD   279.99
Price excludes VAT (USA)
Fig. 1.
Fig. 2.
Fig. 3.

Notes

  1. 1.

    Google Assistant - https://assistant.google.com/.

  2. 2.

    Microsoft Cortana - https://www.microsoft.com/en-us/windows/cortana/.

  3. 3.

    Apple Siri - https://www.apple.com/ios/siri/.

  4. 4.

    Amazon Alexa - https://www.amazon.com/Amazon-Echo-And-Alexa-Devices/.

  5. 5.

    Jadex framework - https://www.activecomponents.org/.

  6. 6.

    Hascheck Voice - http://hascheck.tel.fer.hr/voice/.

References

  1. Rise of the Machines: How AI-Driven Personal Assistant Apps are Shaping Digital Consumer Habits. http://www.vertoanalytics.com. Accessed 08 Jan 2017

  2. Soda, S., Nakamura, M., Matsumoto, S., Izumi, S., Kawaguchi H., Yoshimoto, M.: Implementing virtual agent as an interface for smart home voice control. In: 19th Asia-Pacific Software Engineering Conference, Hong Kong, pp. 342–345 (2012)

    Google Scholar 

  3. Raux, A., Langner, B.; Bohus, D., Black, A.W., Eskenazi, M.: Let’s go public! Taking a spoken dialog system to the real world. In: Proceedings of Interspeech, pp. 885–888 (2005)

    Google Scholar 

  4. The Rise of Intelligent Voice Assistants. http://www.wavestone.com. Accessed 05 Jan 2017

  5. López, G., Quesada, L., Guerrero, L.A.: Alexa vs. Siri vs. Cortana vs. Google assistant: a comparison of speech-based natural user interfaces. In: Nunes, I. (ed.) Advances in Human Factors and Systems Interaction. AHFE 2017. Advances in Intelligent Systems and Computing, vol. 592, pp. 241–250. Springer, Cham (2018)

    Google Scholar 

  6. Lovrek, I.: Context awareness in mobile software agent network. RAD Croat. Acad. Sci. Arts. Tech. Sci. 513, 7–28 (2012)

    Google Scholar 

  7. Santos, J., Joel, J.J.P.C.R., Silva, B.M.C., Casal, J., Saleem, K., Denisov, V.: An IoT-based mobile gateway for intelligent personal assistants on mobile health environments. J. Netw. Comput. Appl. 71, 194–204 (2016)

    CrossRef  Google Scholar 

  8. Maracic, H., Miskovic, T., Kusek, M., Lovrek, I.: Context-aware multi-agent system in machine-to-machine communication. Procedia Comput. Sci. 35, 241–250 (2014)

    CrossRef  Google Scholar 

  9. Noguera-Arnaldos, J.Á., Paredes-Valverde, M.A., Salas-Zárate, M.P., Rodríguez-García, M.Á., Valencia-García, R., Ochoa, J.L.: im4Things: an ontology-based natural language interface for controlling devices in the Internet of Things. In: Alor-Hernández, G., Valencia-García, R. (eds.) Current Trends on Knowledge-Based Systems. Intelligent Systems Reference Library, vol. 120, pp. 3–22. Springer, Cham (2017)

    CrossRef  Google Scholar 

  10. Gunasekera, K., Zaslavsky, A., Krishnaswamy, S., Loke, S.W.: Service oriented context-aware software agents for greater efficiency. In: Jędrzejowicz, P., Nguyen, N.T., Howlet, R.J., Jain, L.C. (eds.) Agent and Multi-Agent Systems: Technologies and Applications. KES-AMSTA 2010. LNCS, vol. 6070, pp. 62–71. Springer, Heidelberg (2010)

    CrossRef  Google Scholar 

  11. Brézillon, P.: A context-centered architecture for intelligent assistant systems. In: Faucher, C., Jain, L. (eds.) Innovations in Intelligent Machines-4. Studies in Computational Intelligence, vol. 514. Springer, Cham (2014)

    Google Scholar 

Download references

Acknowledgments

This work has been supported in part by Croatian Regulatory Authority for Network Industries in scope of project “Looking to the Future”.

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Renato Soic .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and Permissions

Copyright information

© 2019 Springer International Publishing AG, part of Springer Nature

About this paper

Verify currency and authenticity via CrossMark

Cite this paper

Soic, R., Skocir, P., Jezic, G. (2019). Agent-Based System for Context-Aware Human-Computer Interaction. In: Jezic, G., Chen-Burger, YH., Howlett, R., Jain, L., Vlacic, L., Šperka, R. (eds) Agents and Multi-Agent Systems: Technologies and Applications 2018. KES-AMSTA-18 2018. Smart Innovation, Systems and Technologies, vol 96. Springer, Cham. https://doi.org/10.1007/978-3-319-92031-3_4

Download citation