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KES International Symposium on Agent and Multi-Agent Systems: Technologies and Applications

KES-AMSTA-18 2018: Agents and Multi-Agent Systems: Technologies and Applications 2018 pp 287–298Cite as

Understanding the Potential Value of Digitization for Business – Quantitative Research Results of European Experts

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Part of the book series: Smart Innovation, Systems and Technologies ((SIST,volume 96))

Abstract

There are many drivers known for implementing aspects of digitization in business. While some firms are already successfully integrating the opportunities of digitization into their business processes, others still lack understanding and expertise. The impression is created that some firms rely on the bandwagon effect, i.e. they are doing it because everybody else is doing it! For that reason, the authors design a quantitative study based on a former qualitative research to prove main drivers of successful digitization aspects. Interviews with European experts, collected within the framework of this research, give empirical evidence of six factors (efficiency, innovation, data privacy, mobility, new business models and human integration) influencing the potential value of digitization in business. The research results show significantly that improvements of efficiency and mobility as well as the generation of new business models are main drivers of digitization for business success.

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Author information

Authors and Affiliations

  1. Business Administration, Aalen University of Applied Sciences, Aalen, Germany

    Christopher Reichstein & Ralf-Christian Härting

  2. Competence Center for Information Systems, Aalen University of Applied Sciences, Aalen, Germany

    Pascal Neumaier

Authors
  1. Christopher Reichstein
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  2. Ralf-Christian Härting
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  3. Pascal Neumaier
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Corresponding author

Correspondence to Christopher Reichstein .

Editor information

Editors and Affiliations

  1. University of Zagreb, Faculty of Electrical Engineering and Computing, Zagreb, Croatia

    Gordan Jezic

  2. The Heriot-Watt University, Edinburgh, United Kingdom

    Yun-Heh Jessica Chen-Burger

  3. Bournemouth University, Poole, United Kingdom

    Robert J. Howlett

  4. Centre for Artificial Intelligence, Faculty of Engineering and Information Technology, University of Technology Sydney, Sydney, New South Wales, Australia

    Lakhmi C. Jain

  5. Griffith Sciences - Centres and Institutes, Griffith University, South Brisbane, Queensland, Australia

    Ljubo Vlacic

  6. Department of Business Economics and Management and Silesian University in Opava, School of Business Administration in Karvina, Karvina, Czech Republic

    Roman Šperka

Appendix

Appendix

See Table 4.

Table 4. Measures, measurement, composite reliability (CR), Average Variance Extracted (AVE), and Cronbach’s Alpha (CA)
Full size table

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Reichstein, C., Härting, RC., Neumaier, P. (2019). Understanding the Potential Value of Digitization for Business – Quantitative Research Results of European Experts. In: Jezic, G., Chen-Burger, YH., Howlett, R., Jain, L., Vlacic, L., Šperka, R. (eds) Agents and Multi-Agent Systems: Technologies and Applications 2018. KES-AMSTA-18 2018. Smart Innovation, Systems and Technologies, vol 96. Springer, Cham. https://doi.org/10.1007/978-3-319-92031-3_29

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