Advertisement

Social Responsibility and Human Resource Management

  • Duygu Turker
Chapter
Part of the CSR, Sustainability, Ethics & Governance book series (CSEG)

Abstract

Among all social stakeholders, employees are at the top of CSR agenda in most organizations. In many cases, CSR perception of society is built around the contributions of companies to their current and prospective workforces and it is empirically supported that being a socially responsible employer positively affects the relevant employee outcomes. Therefore, CSR and human resources management (HRM) become closely interrelated and interwoven in our current organizational landscape. The purpose of this chapter is to reveal this integration of CSR and HRM practices based on the main responsibilities of companies towards their current and future employees. Therefore, the chapter firstly discusses the ongoing policy framework that is shaped by national as well as international and non-governmental organizations. Deriving from the Carroll’s CSR pyramid (1979, 1991), the chapter provides an understanding on the socially responsible human resources management at the philanthropic, ethical, legal and economic domains.

References

  1. Aguilera, R. V., Rupp, D. E., Williams, C. A., & Ganapathi, J. (2007). Putting the S back in corporate social responsibility: A multilevel theory of social change in organizations. Academy of Management Review, 32(3), 836–863.CrossRefGoogle Scholar
  2. Babiesatwork. (2017). Accessed October 20, 2017, from https://www.babiesatwork.org/organizations
  3. Biven, J., & Mishel, L. (2015). Understanding the historic divergence between productivity and a typical worker’s pay. Economic Policy Institute. Accessed September 28, 2017, from http://www.epi.org/publication/understanding-the-historic-divergence-between-productivity-and-a-typical-workers-pay-why-it-matters-and-why-its-real/
  4. Bradford, L. (2016). 13 tech companies that offer cool work perks. Forbes. Accessed September 28, 2017, from https://www.forbes.com/sites/laurencebradford/2016/07/27/13-tech-companies-that-offer-insanely-cool-perks/2/#36017e98157c
  5. Brammer, S., Millington, A., & Rayton, B. (2007). The contribution of corporate social responsibility to organizational commitment. The International Journal of Human Resource Management, 18(10), 1701–1719.CrossRefGoogle Scholar
  6. Bučiūnienė, I., & Kazlauskaitė, R. (2012). The linkage between HRM, CSR and performance outcomes. Baltic Journal of Management, 7(1), 5–24.CrossRefGoogle Scholar
  7. Carroll, A. B. (1979). A three dimensional conceptual model of corporate social performance. Academy of Management Review, 4(4), 497–505.CrossRefGoogle Scholar
  8. Carroll, A. B. (1991). The pyramid of corporate social responsibility: Toward the moral management of organizational stakeholders. Business Horizons, 34(4), 39–48.CrossRefGoogle Scholar
  9. Chartered Institute of Personnel and Development/CIPD. (2006). Diversity in business: How much progress have employers made? London: CIPD. Accessed September 28, 2017, from http://www.cipd.co.uk/NR/rdonlyres/53CF3D4F-2215-4DA6-AEBF-C67C99A67F1C/0/diversbus0606.pdf
  10. Chhabra, E. (2014, April 18). Corporate social responsibility: Should it be a law? Forbes. Accessed September 28, 2017, from http://www.forbes.com/sites/eshachhabra/2014/04/18/corporate-social-responsibility-should-it-be-a-law/
  11. Cisco Systems. (2014). Employee volunteerism and giving. Accessed September 28, 2017, from http://csr.cisco.com/pages/employee-volunteers#sthash.TxecMedt.dpuf
  12. Cohen-Charash, Y., & Spector, P. E. (2001). The role of justice in organizations: A meta-analysis. Organizational Behavior and Human Decision Processes, 86(2), 278–321.CrossRefGoogle Scholar
  13. Commission of the European Communities/CEC. (2011). Communication from the Commission to the European Parliament, the council, the European Economic and Social Committee and the Committee of the regions – A renewed EU strategy 2011–2014 for corporate social responsibility. Accessed Sepetmber 28, 2017, from http://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=COM:2011:0681:FIN:EN:PDF
  14. Das Gupta, A. (2009). Corporate social responsibility and human resource management: A strategic-balanced model. In S. O. Idowu & W. L. Filho (Eds.), Professionals’ perspectives of corporate social responsibility (pp. 393–409). Berlin: Springer-Verlag.CrossRefGoogle Scholar
  15. Ehnert, I. (2008). Sustainable human resource management: A conceptual and exploratory analysis from a paradox perspective. Berlin: Springer-Verlag.Google Scholar
  16. Flash Eurobarometer. (2013). How companies influence our society: Citizens’ view. Directorate-General Enterprise and Industry. Accessed September 28, 2017, from http://ec.europa.eu/public_opinion/flash/fl_363_en.pdf
  17. Garlick, R. (2010). Do happy employees really mean happy customers? Or is there more to the equation? Cornell Hospitality Quarterly, 51(3), 304–307.CrossRefGoogle Scholar
  18. Giddens, A. (1984). The constitution of society: Outline of the theory of structuration. Berkeley, CA: University of California Press.Google Scholar
  19. Gittel, J. H., & Bamber, G. J. (2010). High- and low-road strategies for competing on costs and their implications for employment relations: International studies in the airline industry. The International Journal of Human Resource Management, 21(2), 165–179.CrossRefGoogle Scholar
  20. Glassdoor. (2017). Top 20 employee benefits and perks for 2017. Accessed September 28, 2017, from https://www.glassdoor.com/blog/top-20-employee-benefits-perks-for-2017/
  21. Heene, A., Langenberg, S., & Dentchev, N. (2005). A hot topic in contemporary management. In A. Habisch, J. Jonker, M. Wegner, & R. Schmidpeter (Eds.), Corporate social responsibility across Europe (pp. 77–86). Berlin: Springer-Verlag.CrossRefGoogle Scholar
  22. Hood, C., Rothstein, H., & Baldwin, R. (2001). The government of risk: Understanding risk regulation regimes. Oxford: Oxford University Press.CrossRefGoogle Scholar
  23. Husted, B. W. (2003). Governance choices for corporate social responsibility: To contribute, collaborate or internalize? Long Range Planning, 36, 481–498.CrossRefGoogle Scholar
  24. Ichimura, R. (2011). Fashionable and sustainable? Implementing sustainability aspects into supply chain management in the Japanese Apparel industry (Unpublished Master’s Thesis). Lund University International Master’s Programme in Environmental Studies and Sustainability Science.Google Scholar
  25. ILO. (2006). Tripartite declaration of principles concerning multinational enterprises and social policy. Geneva: International Labour Office. Accessed October 20, 2017, from http://www.ilo.org/wcmsp5/groups/public/---ed_emp/---emp_ent/---multi/documents/publication/wcms_094386.pdf
  26. ILO. (2009). The ILO and corporate social responsibility (CSR). ILO Helpdesk Factsheet No. 1. Accessed October 20, 2017, from http://www.ilo.org/empent/Publications/WCMS_116336/lang--en/index.htm
  27. ILO. (2014). Sustainable enterprises. Accessed October 20, 2017, from http://www.ilo.org/global/topics/employment-promotion/sustainable-enterprises/lang--en/index.htm
  28. Jenkins, M. (2016). Babies at work: Will onsite childcare become standard in offices? The Guardian. Accessed October 20, 2017, from https://www.theguardian.com/sustainable-business/2016/jan/13/babies-at-work-onsite-childcare-office-goldman-sachs-addison-lee
  29. Kroon, B., & Paauwe, J. (2014). Structuration of precarious employment in economically constrained firms: The case of Dutch agriculture. Human Resource Management Journal, 24(1), 19–37.CrossRefGoogle Scholar
  30. Louche, C., Liedekerke, L. V., Everaert, P., LeRoy, D., Rossy, A., & d’Huart, M. (2009). Belgium. In S. O. Idowu & W. L. Filho (Eds.), Global practices of corporate social responsibility (pp. 125–147). Berlin: Springer-Verlag.CrossRefGoogle Scholar
  31. MacLellan, L. (2017). Microsoft offers a look inside the new tree house work spaces at its headquarters. Quartz at Work. Accessed October 20, 2017, from https://work.qz.com/1103240/microsoft-headquarters-now-has-tree-house-work-spaces-designed-by-treehouse-master-pete-nelson/
  32. Mohdin, A. (2017). Apple’s first ever VP of diversity and inclusion says she focuses on everyone, not just minorities. Quartz. Accessed October 12, 2017, from https://qz.com/1097425/apples-first-ever-vp-of-diversity-and-inclusion-says-she-focuses-on-everyone-not-just-minorities/?mc_cid=f3a8b33f0b&mc_eid=cd003339d5
  33. Noon, M. (2012). Simply the best? The case for using ‘threshold selection’ in hiring decisions. Human Resource Management Journal, 22(1), 76–88.CrossRefGoogle Scholar
  34. Oliver, C. (1997). Sustainable competitive advantage: Combining institutional and resource based views. Strategic Management Journal, 18(9), 697–713.CrossRefGoogle Scholar
  35. Orlitzky, M., & Swanson, D. L. (2006). Socially responsible human resources management: Charting new territory. In J. R. Deckop (Ed.), Human resource management ethics (pp. 3–25). Greenwich: Information Age Publishing.Google Scholar
  36. Paauwe, J., & Boselie, P. (2003). Challenging “strategic HRM” and the relevance of the institutional setting. Human Resource Management Journal, 13(3), 56–70.CrossRefGoogle Scholar
  37. Peterson, D. K. (2004). The relationship between perceptions of corporate citizenship and organizational commitment. Business & Society, 43(3), 296–319.CrossRefGoogle Scholar
  38. Purtill, C., & Kopf, D. (2017). The crazy economics of childcare costs in America. Quartz at Work. Accessed October 20, 2017, https://work.qz.com/1096890/the-crazy-economics-of-childcare-costs/
  39. Rao, S. (2017). Report: Hollywood still needs more people of color on and off screen. Colorlines. Accessed September 09, 2017, from https://www.colorlines.com/articles/report-hollywood-still-needs-more-people-color-and-screen
  40. Rock, D., Davis, J., & Jones, B. (2014). Kill your performance ratings. Strategy + Business. Accessed September 22, 2017, https://www.strategy-business.com/article/00275?gko=c442b
  41. Rodell, J. B., Breitsohl, H., Schröder, M., & Keating, D. J. (2016). Employee volunteering: A review and framework for future research. Journal of Management, 42(1), 55–84.CrossRefGoogle Scholar
  42. Schawbel, D. (2017). Employee burnout is becoming a huge problem in the American workforce. Quartz. Accessed September 28, 2017, from https://qz.com/932813/employee-burnout-is-becoming-a-huge-problem-in-the-american-workforce/
  43. Schuman, R. (2017). The secret to Germany’s happiness and success: Its values are the opposite of Silicon Valley’s. Quartz. Accessed September 28, 2017, from https://qz.com/1087893/the-secret-to-germanys-happiness-and-success-its-values-are-the-opposite-of-silicon-valleys/
  44. Staley, O. (2017a). An investor wants Starbucks to explain why baristas get less parental leave than office staff. Quartz. Accessed October 05, 2017, from https://qz.com/1091994/an-investor-asks-why-baristas-get-less-parental-leave-than-starbucks-corporate-employees/?mc_cid=fa1ef47b79&mc_eid=cd003339d5
  45. Staley, O. (2017b). Flying empty jets across the country is only the latest way GE wastes money on executives. Quartz at Work. Accessed October 20, 2017, from https://work.qz.com/1106715/former-general-electric-ceo-jeff-immelt-traveled-with-an-extra-corporate-jet-in-case-his-broke-down-ge/
  46. Staley, O. (2017c). A big employer is finally addressing a major pain point for job applicants. Quartz at Work. Accessed October 20, 2017, from https://work.qz.com/1103320/jj-says-it-will-let-job-applicants-track-their-progress-in-the-hiring-process-jnj/
  47. Summers, L. (2017). America needs its unions more than ever. Financial Times. Accessed September 04, 2017, from https://www.ft.com/content/180127da-8e59-11e7-9580-c651950d3672?mc_cid=b70b661e39&mc_eid=cd003339d5
  48. Todd, S. (2017). A French chef’s plea to relinquish his Michelin stars is proof success can be truly soul-crushing. Quartz. Accessed September 22, 2017, from https://qz.com/1083818/french-chef-sebastien-bras-asked-to-give-up-his-three-michelin-stars/?mc_cid=9641574f2b&mc_eid=cd003339d5
  49. Turker, D. (2009). How corporate social responsibility influences organizational commitment. Journal of Business Ethics, 89(2), 189–204.CrossRefGoogle Scholar
  50. Turker, D. (2013). Philanthropic CSR. In S. O. Idowu, N. Capaldi, L. Zu, & A. D. Gupta (Eds.), Encyclopaedia of corporate social responsibility (pp. 1834–1839). Berlin: Springer-Verlag.CrossRefGoogle Scholar
  51. Turker, D., & Altuntas, C. (2014). Sustainable supply chain management in the fast fashion industry: An analysis of corporate reports. European Management Journal, 32, 837–849.CrossRefGoogle Scholar
  52. Viederman, D. (2013). Supply chains and forced labour after Rana Plaza: Lessons learned. The Guardian. Accessed October 20, 2017, from http://www.theguardian.com/global-development-professionals-network/2013/may/30/rana-plaza-bangladesh-forced-labour-supply-chains
  53. Warnick, J. (2017). Microsoft’s inspired new workspaces boost creativity and collaboration. Microsoft. Accessed October 20, 2017, from https://news.microsoft.com/stories/b16/
  54. Williams, S., Abbott, B., & Heery, E. (2011). Civil regulation and HRM: The impact of civil society organisations on the policies and practices of employers. Human Resource Management Journal, 21(1), 45–59.CrossRefGoogle Scholar
  55. Winstanley, D., & Woodall, J. (2000). The ethical dimension of human resource management. Human Resource Management Journal, 10(2), 5–20.CrossRefGoogle Scholar
  56. Workplace Trends (2017). The employee engagement study. Accessed September 28, 2017, from https://workplacetrends.com/the-employee-burnout-crisis-study/

Copyright information

© Springer International Publishing AG, part of Springer Nature 2018

Authors and Affiliations

  • Duygu Turker
    • 1
  1. 1.Yasar UniversityIzmirTurkey

Personalised recommendations