Business Process Crowdsourcing: Building Blocks

  • Nguyen Hoang Thuan
Part of the Progress in IS book series (PROIS)


Business process crowdsourcing (BPC) is promising to establish repeatable crowdsourcing processes. To this end, we need an antecedent that there exist repeatable building blocks of crowdsourcing processes. This chapter analyses existing knowledge sources for synthesising the main building blocks of business process crowdsourcing. We conducted a scoping review of domain knowledge sources through a systematic process. The process retrieved 877 sources from eight bibliographic databases and finally considered 238 sources relevant to BPC. Analysing the sources, the results reveal the major building blocks of BPC. Of them, there are twelve most salient BPC building blocks supported by at least ten reviewed sources. These building blocks confirm the antecedent of BPC and properly constitute business processes of crowdsourcing. Further, the identified building blocks and synthesised knowledge provide raw materials for the next research stages reported in the rest of the book.

Copyright information

© Springer International Publishing AG, part of Springer Nature 2019

Authors and Affiliations

  1. 1.Faculty of Information TechnologyCan Tho University of TechnologyCan Tho CityVietnam

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