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Supporting Energy Efficient Train Operation by Using Gamification to Motivate Train Drivers

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Intersections in Simulation and Gaming (ISAGA 2016, SimTecT 2016)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 10711))

Abstract

The objective of this paper is to show how a gamification system and an associated portal can be designed, whose purpose is to enhance employee motivation, based on a real-world example of a system created for a railway operator. The goal of that system is to motivate train drivers to drive more effectively i.e. consuming minimal energy, while still adhering to safety, punctuality and passenger comfort requirements and at the same time to achieve motivation internalization. The key components of energy efficient driving train operation are shown, as well as the main obstacles in implementing them, the chief among them being motivation. Self Determination Theory (SDT) is then presented and with it the three main human needs of competence, relatedness and autonomy that according to SDT form the basis of intrinsic motivation. Consequently, gamification theory is introduced together with its most important mechanics and components. These gamification elements are then mapped onto relevant SDT-related needs and a gamification framework is developed using points, badges, leaderboards, challenges and missions, systematic and direct feedback and inter group competition. This framework is currently being implemented in a major Polish regional railway operator.

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Author information

Authors and Affiliations

  1. Kozminski University, Warsaw, Poland

    Małgorzata Ćwil

  2. Faculty of Transport, Warsaw University of Technology, Warsaw, Poland

    Witold Bartnik

Authors
  1. Małgorzata Ćwil
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  2. Witold Bartnik
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Corresponding author

Correspondence to Małgorzata Ćwil .

Editor information

Editors and Affiliations

  1. Central Queensland University, Wayville, South Australia, Australia

    Anjum Naweed

  2. Kozminski University, Warsaw, Poland

    Marcin Wardaszko

  3. FutureSearch, Tempe, New South Wales, Australia

    Elyssebeth Leigh

  4. KTH Royal Institute of Technology, Stockholm, Sweden

    Sebastiaan Meijer

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Ćwil, M., Bartnik, W. (2018). Supporting Energy Efficient Train Operation by Using Gamification to Motivate Train Drivers. In: Naweed, A., Wardaszko, M., Leigh, E., Meijer, S. (eds) Intersections in Simulation and Gaming. ISAGA SimTecT 2016 2016. Lecture Notes in Computer Science(), vol 10711. Springer, Cham. https://doi.org/10.1007/978-3-319-78795-4_17

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  • DOI: https://doi.org/10.1007/978-3-319-78795-4_17

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-78794-7

  • Online ISBN: 978-3-319-78795-4

  • eBook Packages: Computer ScienceComputer Science (R0)

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