Skip to main content

Making Online Teams Work

  • Chapter
  • First Online:
Creativity and Critique in Online Learning

Abstract

Contemporary graduates are expected to be adept at working collaboratively; however, enabling students to acquire the necessary skills is particularly challenging in an online context. This study uses empirical research involving tutor and tutor perspectives to investigate barriers to successful online team work. Poor group dynamics are frequently an area of concern for students and this study analysed written communication between group members when solving puzzles. The results led us to propose that, in the online environment, tutors and students need time, opportunity and motivation to adopt the social constructionist approach, rather than relying on the information transmission model. We conclude by emphasizing that, in any teaching model, strategic planning should include resources to nurture collaborative skills for students and their tutors.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 84.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 109.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 159.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  • An, H., Shin, S., & Lim, K. (2009). The effects of different instructor facilitation approaches on students interactions during asynchronous online discussions. Computers and Education, 53(3), 749–760.

    Article  Google Scholar 

  • Andresen, M. A. (2009). Asynchronous discussion forums: Success factors, outcomes, assessments, and limitations. Educational Technology and Society, 12(1), 249–258.

    Google Scholar 

  • Andrews, R., & Haythornthwaite, C. (2007). Introduction to e-learning research. In R. Andrews & C. Haythornthwaite (Eds.), The sage handbook of E-learning research (pp. 1–52). Los Angeles/London: Sage.

    Chapter  Google Scholar 

  • Binkley, M., Erstad, O., Herman, J., Raizen, S., Ripley, M., Miller-Ricci, M., & Rumble, M. (2012). Defining twenty-first century skills. In P. Griffin, B. McGaw, & E. Care (Eds.), Assessment and teaching of 21st century skills (pp. 17–66). New York: Springer.

    Chapter  Google Scholar 

  • Bishop, J. (2007). Increasing participation in online communities: A framework for human-computer interaction. Computers in Human Behavior, 23(4), 1881–1893.

    Article  Google Scholar 

  • British Psychological Society. (2015). Standards for the accreditation of undergraduate, conversion and integrated Masters programmes in psychology. http://www.bps.org.uk/system/files/Public%20files/PaCT/Undergraduate%20Accreditation%202016_WEB.pdf. Accessed 18 Jan 2017.

  • Brown, R. (2000). Group processes: Dynamics within and between groups (2nd ed.). Oxford: Blackwell.

    Google Scholar 

  • Calvani, A., Fini, A., Molino, M., & Ranieri, M. (2010). Visualizing and monitoring effective interactions in online collaborative groups. British Journal of Educational Technology, 41(2), 213–226.

    Article  Google Scholar 

  • Chidambaram, L., & Tung, L. (2005). Is out of sight, out of mind? An empirical study of social loafing in technology-supported groups. Information Systems Research, 16(2), 149–168.

    Article  Google Scholar 

  • Dillenbourg, P. (1999). What do you mean by collaborative learning. In P. Dillenbourg (Ed.), Collaborative learning: Cognitive and computational approaches (pp. 1–19). Amsterdam: Pergamon.

    Google Scholar 

  • Dysthe, O. (2002). The learning potential of a web-mediated discussion in a university course. Studies in Higher Education, 27(3), 339–352.

    Article  Google Scholar 

  • Fung, Y. H. (2004). Collaborative online learning: Interaction patterns and limiting factors. Open Learning, 19(2), 135–149.

    Article  Google Scholar 

  • Goodwin, C., Graham, M., & Scarborough, H. (2001). Developing an asynchronous learning network. Educational Technology and Society, 4(4), 39–47.

    Google Scholar 

  • Häkkinen, P., Järvelä, S., Mäkitalo-Siegl, K., Ahonen, A., Näykki, P., & Valtonen, T. (2017). Preparing teacher-students for twenty-first-century learning practices. (PREP 21): A framework for enhancing collaborative problem-solving and strategic learning skills. Teachers and Teaching, 23(1), 25–41. https://doi.org/10.1080/13540602.2016.1203772.

    Article  Google Scholar 

  • Hiltz, S. R., & Meinke, R. (1989). Teaching sociology in a virtual classroom. Teaching Sociology, 17(4), 431–446.

    Article  Google Scholar 

  • Hiltz, S. R., Turoff, M., & Harasim, L. (2007). Development and philosophy of the field of asynchronous learning networks. In R. Andrews & C. Haythornthwaite (Eds.), The sage handbook of E-learning research. Los Angeles/London: Sage.

    Google Scholar 

  • Karau, S. J., & Williams, K. D. (1993). Social loafing: A meta-analytic review and theoretical integration. Journal of Personality and Social Psychology, 65(4), 681–706.

    Article  Google Scholar 

  • Kaye, H., Barrett, J. P., & Knightley, W. M. (2013). Student preference for residential or online project work in psychology. Psychology Learning and Teaching, 12(2), 196–202.

    Article  Google Scholar 

  • Kear, K. (2010). Collaboration via online discussion forums: Issues and approaches. In H. Donelan, K. Kear, & M. Ramage (Eds.), Online communication and collaboration. Abingdon/Oxon: Routledge.

    Google Scholar 

  • King, A. (1993). From sage on the stage to guide on the side. College Teaching, 41(1), 30–35. www.jstor.org/stable/27558571.

    Article  Google Scholar 

  • Littleton, K., & Mercer, N. (2013). Interthinking: Putting talk to work. London: Routledge.

    Google Scholar 

  • MacDonald, J. (2006). Blended learning and online tutoring: A good practice guide. Aldershot: Gower.

    Google Scholar 

  • Mercer, N. (1995). The guided construction of knowledge: Talk amongst teachers and learners. Clevedon: Multilingual Matters.

    Google Scholar 

  • Murphy, E. (2004). Recognising and promoting collaboration in an online asynchronous discussion. British Journal of Educational Technology, 35(4), 421–431.

    Article  Google Scholar 

  • Oliver, M., & Shaw, G. P. (2003). Asynchronous discussion in support of medical education. Journal of Asynchronous Learning Networks, 7(1), 56–67.

    Google Scholar 

  • Piezon, S. L., & Donaldson, R. L. (2005). Online groups and social loafing: Understanding student-group interactions. Online Journal of Distance Learning Administration, 8(4). http://www.westga.edu/~distance/ojdla/winter84/piezon84.htm. Accessed 1 Feb 2017.

  • Preece, J., Nonnecke, B., & Andrews, D. (2004). The top five reasons for lurking: Improving community experiences for everyone. Computers in Human Behavior, 20(2), 201–223.

    Article  Google Scholar 

  • QAA. (2016). Subject benchmark statement: Psychology. http://www.qaa.ac.uk/en/Publications/Documents/SBS-Psychology-16.pdf. Accessed 1 Feb 2017.

  • Reddy, P., Lantz, C., & Hulme, J. (2013). Employability in psychology: A guide for departments. York: Higher Education Academy. tinyurl.com/kthejrs. Accessed 18 Jan 2017.

  • Roschelle, J. (1992). Learning by collaborating: Convergent conceptual change. The Journal of the Learning Sciences, 2(3), 235.

    Article  Google Scholar 

  • Swan, K. (2002). Building learning communities in online courses: The importance of interaction. Education, Communication and Information, 2, 23–49.

    Article  Google Scholar 

  • Vuopala, E., Hyvönen, P., & Järvelä, S. (2016). Interaction forms in successful collaborative learning in virtual learning environments. Active Learning in Higher Education, 17(1), 25–38.

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Helen Kaye .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2018 The Author(s)

About this chapter

Check for updates. Verify currency and authenticity via CrossMark

Cite this chapter

Kaye, H., Barrett, J. (2018). Making Online Teams Work. In: Baxter, J., Callaghan, G., McAvoy, J. (eds) Creativity and Critique in Online Learning. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-319-78298-0_4

Download citation

  • DOI: https://doi.org/10.1007/978-3-319-78298-0_4

  • Published:

  • Publisher Name: Palgrave Macmillan, Cham

  • Print ISBN: 978-3-319-78297-3

  • Online ISBN: 978-3-319-78298-0

  • eBook Packages: EducationEducation (R0)

Publish with us

Policies and ethics