Skip to main content
SpringerLink
Log in

Digital Transformation: A Literature Review and Guidelines for Future Research

  • Conference paper
Trends and Advances in Information Systems and Technologies (WorldCIST'18 2018)

Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 745))

Included in the following conference series:

Abstract

The aim of this paper is to provide insights regarding the state of the art of Digital Transformation, and to propose avenues for future research. Using a systematic literature review of 206 peer-reviewed articles, this paper provides an overview of the literature. Among other things, the findings indicate that managers should adapt their business strategy to a new digital reality. This mainly results in the adaptation of processes and operations management. Scholars, for the other side, are also facing challenges, as prior research may not have identified all the opportunities and challenges of Digital Transformation. Furthermore, while the Digital Transformation has expanded to all sectors of activity there are some areas with more prospects of being developed in the future than others.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Log in via an institution
Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 259.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 329.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Fitzgerald, M., Kruschwitz, N., Bonnet, D., Welch, M.: Embracing Digital Technology: A New Strategic Imperative. MIT Sloan Management Review, Research Report (2013)

    Google Scholar 

  2. Ross, J., Sebastian, I., Beath, C., Scantlebury, S., Mocker, M., Fonstad, N., Kagan, M., Moloney, K., Geraghty Krusel, S.: Designing Digital Organizations, vol. 46. MIT Center for IS Research (2016)

    Google Scholar 

  3. Matt, C., Hess, T., Benlian, A.: Digital transformation strategies. Bus. Inf. Syst. Eng. 57(5), 339–343 (2015)

    Article  Google Scholar 

  4. Ebert, C., Duarte, C.: Requirements engineering for the digital transformation: industry panel. In: Requirements Engineering Conference IEEE 24th International, pp. 4–5 (2016)

    Google Scholar 

  5. Westerman, G., Calméjane, C., Bonnet, D., Ferraris, P., McAfee, A.: Digital Transformation: A Roadmap for Billion-Dollar Organizations, pp. 1–68. MIT Sloan Management, MIT Center for Digital Business and Capgemini Consulting (2011)

    Google Scholar 

  6. Bharadwaj, A.: A resource-based perspective on information technology capability and firm performance: an empirical investigation. MIS Q. 24(1), 169–196 (2000)

    Article  Google Scholar 

  7. Sebastian, I., Ross, J., Beath, C., Mocker, M., Moloney, K., Fonstad, N.: How Big Old Companies Navigate Digital Transformation. MIS Quarterly Executive (2017)

    Google Scholar 

  8. Zinder, E., Yunatova, I.: Synergy for digital transformation: person’s multiple roles and subject domains integration. In: Digital Transformation and Global Society, pp. 155–168 (2016)

    Google Scholar 

  9. Hess, T., Matt, C., Benlian, A., Wiesböck, F.: Options for formulating a digital transformation strategy. MIS Q. Executive 15(2), 123–139 (2016)

    Google Scholar 

  10. Carcary, M., Doherty, E., Conway, G.: A dynamic capability approach to digital transformation–a focus on key foundational themes. In: 10th European Conference on Information Systems Management. Academic Conferences and publishing limited, pp. 20–28 (2016)

    Google Scholar 

  11. Henriette, E., Feki, M., Boughzala, I.: The shape of digital transformation: a systematic literature review. In: Information Systems in a Changing Economy and Society, p. 431 (2015)

    Google Scholar 

  12. Petticrew, M., Roberts, H.: How to appraise the studies: an introduction to assessing study quality. In: Systematic Reviews in the Social Sciences: A Practical Guide (2006)

    Google Scholar 

  13. Tranfield, D., Denyer, D., Smart, P.: Towards a methodology for developing evidence-informed management knowledge by means of systematic review. Br. J. Manag. 14(3), 207–222 (2003)

    Article  Google Scholar 

  14. Coombes, P., Nicholson, J.: Business models and their relationship in marketing: a systematic literature review. Ind. Mark. Manage. 42(5), 656–664 (2013)

    Article  Google Scholar 

  15. Acedo, F., Casillas, J.: Current paradigms in the international management field: an author co-citation analysis. Int. Bus. Rev. 14(5), 619–639 (2005)

    Article  Google Scholar 

  16. Karimi, J., Walter, Z.: The role of dynamic capabilities in responding to digital disruption: a factor-based study of the newspaper industry. J. Manage. Inf. Syst. 32(1), 39–81 (2015)

    Article  Google Scholar 

  17. Agarwal, R., Gao, G., DesRoches, C., Jha, A.: Research commentary – the digital transformation of healthcare: current status and the road ahead. Inf. Syst. Res. 21(4), 796–809 (2010)

    Article  Google Scholar 

  18. Nagy, P., Koles, B.: The digital transformation of human identity: towards a conceptual model of virtual identity in virtual worlds. Convergence 20(3), 276–292 (2014)

    Article  Google Scholar 

  19. Trantopoulos, K., von Krogh, G., Wallin, M., Woerter, M.: External knowledge and information technology: implications for process innovation performance. MIS Q. 41(1), 287–300 (2017)

    Article  Google Scholar 

  20. Alos-Simo, L., Alos-Simo, L., Verdu-Jover, A., Verdu-Jover, A., Gomez-Gras, J., Gomez-Gras, J.: How transformational leadership facilitates e-business adoption. Ind. Manage. Data Syst. 117(2), 382–397 (2017)

    Article  Google Scholar 

  21. Sherer, S., Meyerhoefer, C., Peng, L.: Applying institutional theory to the adoption of electronic health records in the US. Inf. Manag. 53(5), 570–580 (2016)

    Article  Google Scholar 

  22. Ranganathan, C., Teo, T., Dhaliwal, J.: Web-enabled supply chain management: key antecedents and performance impacts. Int. J. Inf. Manage. 31(6), 533–545 (2011)

    Article  Google Scholar 

  23. Benlian, A., Haffke, I.: Does mutuality matter? examining the bilateral nature and effects of CEO–CIO mutual understanding. J. Strateg. Inf. Syst. 25(2), 104–126 (2016)

    Article  Google Scholar 

  24. Chen, Y., Jaw, Y., Wu, B.: Effect of digital transformation on organisational performance of SMEs: evidence from the Taiwanese textile industry’s web portal. Internet Res. 26(1), 186–212 (2016)

    Article  Google Scholar 

  25. Schmidt, R., Möhring, M., Härting, R., Reichstein, C., Zimmermann, A., Luceri, S.: Benefits of enterprise architecture management–insights from European experts. In: IFIP Working Conference on The Practice of Enterprise Modeling, pp. 223–236. Springer, Cham (2015)

    Google Scholar 

  26. Kokkinakos, P., Markaki, O., Koussouris, S., Psarras, J.: Digital transformation: is public sector following the enterprise 2.0 paradigm? In: Digital Transformation and Global Society, pp. 96–105. Springer International Publishing, Cham (2016)

    Google Scholar 

  27. McDonald, M., Rowsell-Jones, A.: The Digital Edge: Exploiting Information & Technology for Business Advantage. Gartner Inc. (2012)

    Google Scholar 

  28. Solis, B., Lieb, R., Szymanski, J.: The 2014 State of Digital Transformation. Altimeter Group (2014)

    Google Scholar 

  29. Collin, J., Hiekkanen, K., Korhonen, J., Halén, M., Itälä, T., Helenius, M.: It Leadership in Transition-the Impact of Digitalization on Finnish Organizations (2015)

    Google Scholar 

  30. Gimpel, H., Röglinger, M.: Digital Transformation: Changes and Chances–Insights Based on an Empirical Study (2015)

    Google Scholar 

  31. Kane, G., Palmer, D., Phillips, A., Kiron, D., Buckley, N.: Strategy, not Technology, Drives Digital Transformation, vol. 14. MIT Sloan Management Review and Deloitte University Press (2015)

    Google Scholar 

  32. Martin, A.: Digital literacy and the “digital society”. Digit. Literacies Concepts Policies Practices 30, 151–176 (2008)

    Google Scholar 

  33. Stolterman, E., Fors, A.: Information technology and the good life. In: Information Systems Research, pp. 687–692 (2004)

    Google Scholar 

  34. Lee, M., Lee, Y., Chou, C.: Essential implications of the digital transformation in industry 4.0. J. Sci. Ind. Res. 76, 465–467 (2017)

    Google Scholar 

  35. Horlacher, A., Hess, T.: What does a chief digital officer do? managerial tasks and roles of a new C-level position in the context of digital transformation. In: System Sciences 49th Hawaii International Conference, pp. 5126–5135 (2016)

    Google Scholar 

  36. Benjamin, R., Levinson, E.: A framework for managing IT-enabled change. Sloan Manag. Rev. 34(4), 23–33 (1993)

    Google Scholar 

  37. Dremel, C., Wulf, J., Herterich, M., Waizmann, J., Brenner, W.: How AUDI AG established big data analytics in its digital transformation. MIS Q. Executive 16(2), 81–100 (2017)

    Google Scholar 

  38. Lei, Z., Jing, Y.: Study on human resource reform in the digital transformation. In: Proceedings of the 2016 Joint International Information Technology, Mechanical and Electronic Engineering. AER – Advances in Engineering Research, vol. 59, pp. 471–477 (2016)

    Google Scholar 

  39. Richert, A., Shehadeh, M., Willicks, F., Jeschke, S.: Digital transformation of engineering education. Int. J. Eng. Pedagogy 6(4), 23–29 (2016)

    Article  Google Scholar 

  40. Kaivo-oja, J., Roth, S., Westerlund, L.: Futures of robotics. human work in digital transformation. Int. J. Technol. Manage. 73(4), 176–205 (2017)

    Article  Google Scholar 

  41. Kohli, R., Johnson, S.: Digital transformation in latecomer industries: CIO and CEO leadership lessons from Encana Oil & Gas (USA) Inc. MIS Q. Executive 10(4), 141–157 (2011)

    Google Scholar 

  42. Abrahamson, E.: Management fashion. Acad. Manag. Rev. 21(1), 254–285 (1996)

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

  1. Department of Military Science and Technologies, and CISD&CINAMIL, Military Academy, Lisbon, Portugal

    João Reis

  2. Department of Economics, Management and Industrial Engineering and Tourism, and GOVCOPP, Aveiro University, Aveiro, Portugal

    Marlene Amorim

  3. Department of Management and CI&DETS, School of Technology and Management of Viseu, Polytechnic Institute of Viseu, Viseu, Portugal

    Nuno Melão

  4. Higher Institute of Social and Political Sciences, and CISD, Lisbon, Portugal

    Patrícia Matos

Authors
  1. João Reis
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Marlene Amorim
    View author publications

    You can also search for this author in PubMed Google Scholar

  3. Nuno Melão
    View author publications

    You can also search for this author in PubMed Google Scholar

  4. Patrícia Matos
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to João Reis .

Editor information

Editors and Affiliations

  1. Departamento de Engenharia Informática, Universidade de Coimbra, Coimbra, Portugal

    Álvaro Rocha

  2. College of Engineering, The Ohio State University, Columbus, OH, USA

    Hojjat Adeli

  3. DSI/EEUM, Universidade do Minho, Guimarães, Portugal

    Luís Paulo Reis

  4. DIMES, Università della Calabria, Arcavacata di Rende, Italy

    Sandra Costanzo

Rights and permissions

Reprints and permissions

Copyright information

© 2018 Springer International Publishing AG, part of Springer Nature

About this paper

Cite this paper

Reis, J., Amorim, M., Melão, N., Matos, P. (2018). Digital Transformation: A Literature Review and Guidelines for Future Research. In: Rocha, Á., Adeli, H., Reis, L.P., Costanzo, S. (eds) Trends and Advances in Information Systems and Technologies. WorldCIST'18 2018. Advances in Intelligent Systems and Computing, vol 745. Springer, Cham. https://doi.org/10.1007/978-3-319-77703-0_41

Download citation

  • DOI: https://doi.org/10.1007/978-3-319-77703-0_41

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-77702-3

  • Online ISBN: 978-3-319-77703-0

  • eBook Packages: EngineeringEngineering (R0)

Publish with us

Policies and ethics

Search

Navigation