What Can Psychology Offer in Cross-Cultural Dialogue: A Psychological Approach to Intercultural Competence

  • Marzanna Farnicka
  • Margarida Pocinho
Part of the Advanced Sciences and Technologies for Security Applications book series (ASTSA)


Psychology, as a field of an applied social science, could offer theories, procedures and trainings in solving some basic problems (e.g. fear, injustice) in security studies. This chapter was inspired by SALTO report (Bortini and Behrooz in SALTO Youth, 2012). The work presented ‘working’ definition of intercultural competence, focused on theories of acculturation and emotional-cognitive processes involved in the creation and preservation of the bias of intercultural skills approach. The process of the development of basic skills such as: coping with insecurity, critical thinking, tolerance of ambiguity, communication were described. The review of the literature and some applications of this subject were presented as a step to use them in everyday practice. Having a framework of intercultural competence such as these presented and discussed above, it can be helpful in ensuring a more comprehensive, integrated approach in everyday work and life and promoting a better cross-cultural dialogue.


Attitudes Cross-cultural psychology Development Training 


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Copyright information

© Springer International Publishing AG, part of Springer Nature 2018

Authors and Affiliations

  1. 1.University of Zielona GóraZielona GóraPoland
  2. 2.University of MadeiraFunchalPortugal

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