Advertisement

Turnover Tendencies Among Workers

  • Marek Botek
Conference paper
Part of the Eurasian Studies in Business and Economics book series (EBES, volume 9)

Abstract

The literature often studies turnover and the reasons underlying it. This is logical as high turnover not only increases costs, but also means that employees represent a threat to the original company if they go to competitors. The most frequent reason for high turnover is perhaps dissatisfaction with work, but the influence of other factors has also been studied. In spite of the breadth of research, the results are very often ambiguous. This article is focused on turnover tendencies in two plants operated by a ceramic company in the Czech Republic. Among the sample of workers, the study examined the impact of expectations of work, training pursued and age. Dependence was confirmed only between work expectations and turnover tendencies in one of the two plants. Statistically, it is only possible to confirm/reject those aspects that are currently relevant. However, it is possible that turnover tendencies are influenced by more factors with a cumulative impact. Managers and HR managers should therefore pay attention to all potential aspects of risk.

Keywords

Turnover Satisfaction Ceramic plant Questionnaire Czech Republic 

References

  1. Ahmad, S., & Schroeder, R. G. (2003). The impact of human resource management practices on operational performance: Recognizing country and industry differences. Journal of Operations Management, 21, 19–43.CrossRefGoogle Scholar
  2. Alexandrov, A., Babakus, E., & Ugur, Y. (2007). The effects of perceived management concern for frontline employees and customers on turnover intention, moderating role of employment status. Journal of Service Research, 24(2), 48–64.Google Scholar
  3. Allen, D. G., Bryant, P. C., & Vardaman, J. M. (2010). Retaining talent: Replacing misconceptions with evidence-based strategies. Academy Management Perspectives, 24(2), 48–64.CrossRefGoogle Scholar
  4. Aydogdu, S., & Asikgil, B. (2011). An empirical study of the relationship among job satisfaction, organizational commitment and turnover intention. International Review of Management and Marketing, 1(3), 43–53.Google Scholar
  5. Bergiel, E. B., Nguyen, V. Q., Clenney, B. F., & Taylor, G. S. (2009). Human resource practices, job embeddedness and intention to quit. Management Research News, 32(3), 205–219.CrossRefGoogle Scholar
  6. Bonavia, T., & Marin-Garcia, J. A. (2011). Integrating human resource management into lean production and their impact on organizational performance. International Journal of Manpower, 32(8), 923–938.CrossRefGoogle Scholar
  7. Boon, C., & Byron, M. (2016). Temporal issues in person–organization fit, person–job fit and turnover: The role of leader–member exchange. Human Relations, 69(12), 2177–2200.CrossRefGoogle Scholar
  8. Branham, L. (2009). 7 skrytých důvodů, proč zaměstnanci odcházejí z firem [7 hidden reasons employees leave]. (T. Juppa, Trans.). Praha: Grada.Google Scholar
  9. Brewer, C. S., Kovner, C. T., Greene, W., Tukov-Shuser, M., & Djukic, M. (2012). Predictors of actual turnover in a national sample of newly licensed reg-istered nurses employed in hospitals. Journal of Advanced Nursing, 68(3), 521–538.CrossRefGoogle Scholar
  10. Cascio, W. (2015). Managing human resources. Productivity, Quality of work life, profits (10th ed.). New York: McGraw-Hill Education.Google Scholar
  11. Cotton, J. L., & Tuttle, J. M. (1986). Employee turnover: A meta-analysis and review with implications for research. The Academy of Management Review, 11(1), 55–70.Google Scholar
  12. CVVM. (2015). Spokojenost se zaměstnáním a změna zaměstnání - červen 2015 [Satisfaction with occupation and change of occupation - June 2015]. Praha: The Public Opinion Research Centre (CVVM). Accessed March 30, 2016, from http://cvvm.soc.cas.cz/media/com_form2content/documents/c1/a7413/f3/eu150727.pdf
  13. Czech Statistical Office. (2016). Unemployment. Czech Statistical Office. Accessed April 2, 2016, from https://www.czso.cz/csu
  14. Dubey, R., Gunasekaran, A., Altay, N., Childe, S. J., & Papadopoulos, T. (2016). Understanding employee turnover in humanitarian organizations. Industrial and Commercial Training, 48(4), 208–214.CrossRefGoogle Scholar
  15. Dysvik, A., & Kuvaas, B. (2010). Exploring the relative and combined influence of mastery-approach goals and work intrinsic motivation on employee turnover intention. Personnel Review, 39(5), 622–638.CrossRefGoogle Scholar
  16. Egan, T. M., Yang, B., & Bartlett, K. R. (2004). The effects of organizational learning culture and job satisfaction on motivation to transfer learning and turnover intention. Human Resource Development Quarterly, 15(3), 279–301.CrossRefGoogle Scholar
  17. Ehrenberg, R. G., & Smith, R. S. (2012). Modern labor economics. Theory and public policy (11th ed.). Boston: Pearson.Google Scholar
  18. Fernández-Mesa, A., Alegre-Vidal, J., Chiva-Gómez, R., & Gutiérrez-Gracia, A. (2013). Design management capability and product innovation in SMEs. Management Decision, 51(3), 547–565.CrossRefGoogle Scholar
  19. Ghebregiorgis, F., & Karsten, L. (2007). Human resource management and performance in a developing country: The case of Eritrea. International Journal of Human Resource Management, 18(2), 321–332.CrossRefGoogle Scholar
  20. Griffeth, R. W., Hom, P. W., & Gaertner, S. (2000). A meta-analysis of antecedents and correlates of employee turnover: Update, moderator tests, and research implications for the next millennium. Journal of Management, 26(3), 463–488.CrossRefGoogle Scholar
  21. Hofhuis, J., Van der Zee, K. I., & Otten, S. (2014). Comparing antecedents of voluntary job turnover among majority and minority employees. Equality, Diversity and Inclusion: An International Journal, 33(8), 735–749.CrossRefGoogle Scholar
  22. Holtom, B. C., Mitchell, T. R., Lee, T. W., & Eberly, M. B. (2008). Turnover and retention research: A glance at the past, a closer review of the present, and a venture into the future. The Academy of Management Annals, 2(1), 231–274.CrossRefGoogle Scholar
  23. Jasinskas, E., Simanaviciene, Z., Zalgiryte, L., & Giziene, V. (2013, September 12–14). The influence of knowledge management stages on competitive ability in industrial enterprises. In 11th Eurasia Business and Economics Society Conference. Istanbul: EBES.Google Scholar
  24. Kaya, H., & Abdioğlu, H. (2010). An empirical study on employee turnover tendency. TODAĐE’s Review of Public Administration, 4(4), 141–183.Google Scholar
  25. Kim, D. O., & Bae, J. (2005). Workplace innovation, employment relations and HRM: Two electronics companies in South Korea. International Journal of Human Resource Management, 16(7), 1277–1302.CrossRefGoogle Scholar
  26. Korff, V. P., Balbo, N., Mills, M., Heyse, L., & Wittek, R. (2015). The impact of humanitarian context conditions and individual characteristics on aid worker retention. Disasters, 39(3), 522–545.CrossRefGoogle Scholar
  27. Kuvaas, B. (2006). Performance appraisal satisfaction and employee outcomes: Mediating and moderating roles of work motivation. The International Journal of Human Resource Management, 17(3), 504–522.CrossRefGoogle Scholar
  28. Lee, G. J. (2010). Employee flow as an integrated and qualitative system: Impact on business-to-business service quality. Journal of Business-to-Business Marketing, 17(1), 1–28.CrossRefGoogle Scholar
  29. Lee, T. W., & Mitchell, T. R. (1994). An alternative approach: The unfolding model of voluntary turnover. The Academy of Management Review, 19(1), 51–89.Google Scholar
  30. Lee, T. W., Mitchell, T. R., Holtom, B. C., McDaniel, L. S., & Hill, J. W. (1999). The unfolding model of voluntary turnover: A replication and extension. Academy of Management Journal, 42(4), 450–462.CrossRefGoogle Scholar
  31. Lee, T. W., Mitchell, T. R., Sablynski, C. J., Burton, J. P., & Holtom, B. C. (2004). The effects of job embeddedness on organizational citizenship, job performance, volitional absences, and voluntary turnover. The Academy of Management Journal, 47(5), 711–722.CrossRefGoogle Scholar
  32. Liu, Z., Cai, Z., Li, J., Shi, S., & Fang, Y. (2013). Leadership style and employee turnover intentions: A social identity perspective. Career Development International, 18(3), 305–324.CrossRefGoogle Scholar
  33. Lu, L., Lu, A. C. C., Gursoy, D., & Neale, N. R. (2016). Work engagement, job satisfaction, and turnover intentions. International Journal of Contemporary Hospitality Management, 28(4), 737–761.CrossRefGoogle Scholar
  34. Luna-Arocas, R., & Camps, T. J. (2008). A model of high performance work practices and turnover intentions. Personnel Review, 37, 26–46.CrossRefGoogle Scholar
  35. Maertz, C. P., Jr., & Kmitta, K. R. (2012). Integrating turnover reasons and shocks with turnover decision processes. Journal of Vocational Behavior, 81(1), 26–38.CrossRefGoogle Scholar
  36. March, J. G., & Simon, H. A. (1958). Organizations. New York: Wiley.Google Scholar
  37. McKay, P. F., Avery, D. R., Tonidandel, S., Morris, M. A., Hernandez, M., & Hebl, M. R. (2007). Racial differences in employee retention: Are diversity climate perceptions the key? Personnel Psychology, 60(1), 35–62.CrossRefGoogle Scholar
  38. Mitchell, T. R., Holtom, B. C., Lee, T. W., Sablynski, C. J., & Erez, M. (2001). Why people stay: Using job embeddedness to predict voluntary turnover. Academy of Management Journal, 44(6), 1102–1121.CrossRefGoogle Scholar
  39. Morrell, K., Loan-Clarke, J., & Wilkinson, A. (2004). The role of shocks in employee turnover. British Journal of Management, 15, 335–349.CrossRefGoogle Scholar
  40. Munzarová, S., Lošťáková, H., Vávra, J., Bednaříková, M., & Kurtulíková, N. (2016, August 24–30). Code of ethics in the reporting of corporate social responsibility activities, the evidence from the Czech chemical companies. In 3rd International Multidisciplinary Scientific Conference on Social Sciences and Arts. Sofia: Stef92 Technology Ltd.Google Scholar
  41. Nedelcu, A. C., & Buşu, C. (2016). Managing employee’s resistance to change: A conceptual model based on human capital perspective. In M. Bilgin & H. Danis (Eds.), Entrepreneurship, Business and Economics, Eurasian Studies in Business and Economics (Vol. 1). Cham: Springer.Google Scholar
  42. Nový, I., Surynek, A., Kašparová, E., & Šindelářová, H. (2006). Sociologie pro ekonomy a manažery [Sociology for economists and managers] (2nd ed.). Praha: Grada.Google Scholar
  43. O’Halloran, P. L. (2012). Performance pay and employee turnover. Journal of Economic Studies, 39(6), 653–674.CrossRefGoogle Scholar
  44. Porter, L. W., & Steers, R. M. (1972). Organizational, work and personal factors in turnover and absenteeism. Scientific Technical report Nr. 11. Accessed December 19, 2016, from http://www.dtic.mil/dtic/tr/fulltext/u2/751672.pdf
  45. Radosevich, D. J., Radosevich, D. M., Riddle, M. R., & Hughes, P. A. (2008). Goal orientation as a predictor of cognitive engagement, performance, and satisfaction. Journal of Academy of Business and Economics, 8(3), 46–55.Google Scholar
  46. Rahman, W., & Nas, Z. (2013). Employee development and turnover intention: Theory validation. European Journal of Training and Development, 37(6), 564–579.CrossRefGoogle Scholar
  47. Research Institute for Labour and Social Affairs. (2007). Manual pro měření a vyhodnocování úrovně spokojenosti zaměstnanců [Manual for measurement and evaluation of employees satisfaction]. Praha: Research Institute for Labour and Social Affairs. Accessed February 2, 2017, from http://praha.vupsv.cz/Fulltext/manual.pdf
  48. Richer, S. F., Blanchard, C., & Vallerand, R. J. (2002). A motivational model of work turnover. Journal of Applied Social Psychology, 32(10), 2089–2113.CrossRefGoogle Scholar
  49. Rodriguez, J. M., & Ventura, J. (2003). Human resource management systems and organizational performance: An analysis of the Spanish manufacturing industry. International Journal of Human Resource Management, 14(7), 1206–1226.CrossRefGoogle Scholar
  50. Saeed, I., Waseem, M., Sikander, S., & Rizwan, M. (2014). The relationship of turnover intention with job satisfaction, job performance, leader member exchange, emotional intelligence and organizational commitment. International Journal of Learning and Development, 4(2), 242–256.CrossRefGoogle Scholar
  51. Shaw, J. D., Duffy, M. K., Johnson, J. L., & Lockhart, D. E. (2005). Turnover, social capital losses, and performance. Academy of Management Journal, 48(4), 594–606.CrossRefGoogle Scholar
  52. Slåtten, T., Svensson, G., & Sværi, S. (2011). Service quality and turnover intentions as perceived by employees. Personnel Review, 40(2), 205–221.CrossRefGoogle Scholar
  53. Slichter, S. H. (1919). The turnover of factory labor. New York: Appelton & Co.Google Scholar
  54. Šviráková, E., & Soukalová, R. (2015, May 7–8). Creative project management: Reality modelling. In 25th International-Business-Information-Management-Association Conference. Norristown: IBIMA.Google Scholar
  55. Tett, R. P., & Meyer, J. P. (1993). Job satisfaction, organizational commitment, turnover intention: Path analyses based on meta-analytic findings. Personnel Psychology, 46, 259–296.CrossRefGoogle Scholar
  56. Trevor, C. O. (2001). Interactions among actual ease-of-movement determinants and job satisfaction in the prediction of voluntary turnover. The Academy of Management Journal, 44(4), 621–638.CrossRefGoogle Scholar
  57. Tschopp, C., Grote, G., & Köppel, N. (2016). Disentangling effects of age and career preferences on the relationship between job satisfaction and turnover intention and behavior: An examination in three samples. Work, Aging and Retirement, 2(1), 73–85.Google Scholar
  58. Vansteenkiste, M., Neyrinck, B., Niemiec, C. P., Soenens, B., De Witte, H., & Van den Broeck, A. (2007). On the relations among work value orientations, psychological need satisfaction and job outcomes: A self-determination theory approach. Journal of Occupation and Organizational Psychology, 80(2), 251–277.CrossRefGoogle Scholar
  59. Vávra, J., & Bednaříková, M. (2013, May 15–17). Application of social life cycle assessment in metallurgy. In 22nd International Conference on Metallurgy and Materials. Ostrava: Tanger.Google Scholar
  60. Vitaliano, D. F. (2010). Corporate social responsibility and labor turnover. Corporate Governance: The International Journal of Business in Society, 10(5), 563–573.CrossRefGoogle Scholar

Copyright information

© Springer International Publishing AG, part of Springer Nature 2018

Authors and Affiliations

  1. 1.Department of Economics and ManagementUniversity of Chemistry and Technology PraguePragueCzech Republic

Personalised recommendations