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Leveraging Icebreaking Tasks to Facilitate Uptake of Voice Communication in Multiplayer Games

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Part of the Lecture Notes in Computer Science book series (LNISA,volume 10714)

Abstract

Voice Communication (VC) is widely employed by developers as an essential component of online games. Typically, it is assumed that communications through this mechanism will be helpful and enjoyable, but existing literature suggests that the entry into VC can be problematic. In this paper, we present a study that attempts to mitigate player discomfort when first engaging with VC with strangers, through the use of traditional icebreaking tasks. We integrate these into the game RET, an online cooperative first person shooter which requires effective communication for players to succeed. An online user study with 18 participants suggests that icebreaking tasks can contribute to a positive VC experience, but their inclusion also creates further issues to be considered for successful integration.

Keywords

  • Voice communication
  • Player experience
  • Game design

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Correspondence to Kieran Hicks .

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Hicks, K., Gerling, K., Dickinson, P., Linehan, C., Gowen, C. (2018). Leveraging Icebreaking Tasks to Facilitate Uptake of Voice Communication in Multiplayer Games. In: Cheok, A., Inami, M., Romão, T. (eds) Advances in Computer Entertainment Technology. ACE 2017. Lecture Notes in Computer Science(), vol 10714. Springer, Cham. https://doi.org/10.1007/978-3-319-76270-8_14

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