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Banks and Brands

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Abstract

An exploration of the definition and importance of branding not as a marketing exercise but as the ethos that should permeate an organization in every level of its structure and how this enables an entirely different way of building propositions that the consumers can fall in love with. This chapter offers a dissection of the elements of a good brand from Product to Advertising and Brand soul and a series of examples of brands that have succeeded at becoming addictively beloved by consumers such as JetBlue or Ted Baker and wraps up with figures to show that being a valuable brand has clear, quantifiable economic impact and those that achieve it reap monetary results.

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Notes

  1. 1.

    Mariah Walton, “Update”, www.linkedin.com, September 2017, https://www.linkedin.com/feed/update/urn:li:activity:6334495246939885568/.

  2. 2.

    Kantar Millward Brown, “BrandZ™ Strong Brands Outperforms the S&P 500”, www.millwardbrown.com, December 2014, http://www.millwardbrown.com/brandz/top-global-brands/2014/brandz-strong-brands.

  3. 3.

    Rebecca Stewart, “Ad of the Day—The Star-Studded ‘Tale of Thomas Burberry’ Kicks off Christmas Campaign Season”, www.thedrum.com, November 1, 2016, http://www.thedrum.com/news/2016/11/01/ad-the-day-the-star-studded-tale-thomas-burberry-kicks-christmas-campaign-season.

  4. 4.

    Graham Robertson, “How to Win the Competitive Battle for Your Consumer’s Heart”, www.belovedbrands.com, October 2014, http://beloved-brands.com/2017/11/13/competitive-strategy-2/.

  5. 5.

    Bryan Chaffin, “Loved iPhone Commercial: 99% of People Who Have an iPhone Love Their iPhone”, www.macobserver.com, July 15, 2015, https://www.macobserver.com/tmo/cool_stuff_found/post/loved-iphone-commercial-99-of-people-who-have-an-iphone-love-their-iphone.

  6. 6.

    Ideo, “Beyond Cars: Designing Smarter Mobility”, www.ideo.com, January 2016, https://www.ideo.com/eu/case-study/beyond-cars-designing-smarter-mobility.

  7. 7.

    Christine Birkner, “Jet Blue Made an Edible Ad to Promote Its All-You-Can-Eat Snacks”, www.adweek.com, December 1, 2016, http://www.adweek.com/brand-marketing/jetblue-made-edible-ad-promote-its-all-you-can-eat-snacks-174881/.

  8. 8.

    Shona Ghosh, “Ted Baker Claims Fashion First with Google Collaboration on ‘Mission Impeccable’”, www.campaignlive.co.uk, September 7, 2016, https://www.campaignlive.co.uk/article/ted-baker-claims-fashion-first-google-collaboration-mission-impeccable/1407918.

  9. 9.

    Kantar Millward Brown, “BrandZ™ Strong Brands Outperforms the S&P 500”, www.millwardbrown.com, December 2014, http://www.millwardbrown.com/brandz/top-global-brands/2014/brandz-strong-brands.

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Correspondence to Duena Blomstrom .

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Blomstrom, D. (2018). Banks and Brands. In: Emotional Banking. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-319-75653-0_7

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  • DOI: https://doi.org/10.1007/978-3-319-75653-0_7

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  • Publisher Name: Palgrave Macmillan, Cham

  • Print ISBN: 978-3-319-75652-3

  • Online ISBN: 978-3-319-75653-0

  • eBook Packages: Economics and FinanceEconomics and Finance (R0)

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